Interprefy

Support Engineer

• Act as a client facing technical support point during live multilingual events
• Guide interpreters, speakers and attendees in a clear, confident and professional manner
• Ensure a smooth and high quality experience for all participants
• Support the preparation and setup of event environments and platforms behind the scenes
• Identify and resolve technical issues related to RSI platforms, videoconferencing tools and event setups
• Respond quickly in live environments and maintain control under pressure
• Work closely with Project Managers, Senior Technicians and global teams
• Support events across different time zones and cultural contexts
• Build hands on experience with event technology, AV basics and internal tools
• Progress from supporting smaller events to more complex setups
• Participate in ongoing training and upskilling

Remote Support Technician – LATAM