Interprefy

Support Engineer

• Act as a client facing technical support point during live multilingual events
• Guide interpreters, speakers and attendees in a clear, confident and professional manner
• Ensure a smooth and high quality experience for all participants
• Support the preparation and setup of event environments and platforms behind the scenes
• Identify and resolve technical issues related to RSI platforms, videoconferencing tools and event setups
• Respond quickly in live environments and maintain control under pressure
• Work closely with Project Managers, Senior Technicians and global teams
• Support events across different time zones and cultural contexts
• Build hands on experience with event technology, AV basics and internal tools
• Participate in ongoing training and upskilling

Support Technician – EMEA, LATAM

Account Manager

• The Account Manager supports the management and development of customer accounts in the APAC region.
• Manage and develop a portfolio of 8–12 customer accounts with growing ownership.
• Build and maintain strong relationships with key client stakeholders.
• Lead regular account check-ins and contribute to Quarterly Business Reviews.
• Support renewals, retention, and account expansion activities.
• Coordinate closely with Project Management and Operations to ensure smooth delivery.
• Identify and qualify upsell and cross-sell opportunities within assigned accounts.
• Maintain accurate CRM records and account documentation.

Support Technician – EMEA, LATAM

Account Manager – APAC