Internova Travel Group

VP, Member Services

Internova Travel Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $113,899 - $185,000 per year

Job Level

Lead

About the role

  • The Vice President of Member Services is a senior leader and key member of the executive team, responsible for driving growth, retention, and long-term value across the Travel Leaders Affiliate agencies.
  • This role leads our member sales team to deliver best practices, scalable solutions, and measurable business results.
  • The Vice President is actively engaged in strategic planning, operational execution, and division wide growth initiatives.
  • Lead, coach, and develop high-performing teams across member sales.
  • Develop, execute, and refine annual and long-term sales strategies to drive acquisition, growth, and retention.
  • Strengthen Affiliate relationships through best-practice sharing in operations, productivity, and marketing.
  • Maintain full P&L responsibility for the department.

Requirements

  • Bachelor’s degree required
  • 10+ years of progressive leadership experience in sales, account management, or business development; travel industry or consortia experience strongly preferred
  • Demonstrated success developing and executing strategic sales plans that drive growth, retention, and profitability
  • Strong financial acumen, including experience with P&L ownership, forecasting, and performance management
  • Expertise in contract negotiation, renewals, and long-term relationship management
  • Highly analytical with experience leveraging reporting, benchmarking, and data insights to guide decision-making
  • Excellent organizational and time management skills
  • Strong communication and presentation skills with the ability to engage senior stakeholders
  • Willingness to travel up to 50% of the time
Benefits
  • choice of two medical plans and two dental plans
  • vision insurance
  • flexible spending accounts (FSAs)
  • company-paid life insurance and AD&D
  • optional additional life insurance and AD&D
  • disability insurance
  • paid parental leave
  • paid time off
  • 401k Plan with company match
  • discounted employee travel options
  • access to LinkedIn Learning webinars and courses
  • discounted pet insurance and auto, home, & renters insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L managementstrategic sales planningcontract negotiationforecastingperformance managementdata analysisreportingbenchmarking
Soft Skills
leadershipcoachingorganizational skillstime managementcommunication skillspresentation skillsanalytical skills
Certifications
Bachelor's degree