Strategic technology executive responsible for leading digital transformation, innovation, and operational excellence across consumer and member-facing platforms.
Drives adoption of emerging technologies (AI, cloud, automation) and ensures robust, scalable solutions that deliver business value and superior user experiences.
Partners with cross-functional and cross-divisional teams to align technology strategy with organizational goals, foster a culture of agility, and champion data-driven decision-making.
Define and evolve product vision for next-generation consumer/member platforms, leveraging AI where possible.
Lead product roadmap development, integrating feedback from stakeholders, market research, and analytics to prioritize high-impact initiatives.
Conduct competitive analysis and monitor industry trends (e.g., personalization, cybersecurity, sustainability) to inform strategic direction.
Oversee full product lifecycle: ideation, development, launch, and continuous improvement, with a focus on rapid iteration and user-centric design.
Champion agile methodologies (Scrum, Kanban) and modern project management tools to accelerate delivery and enhance transparency.
Proactively identify risks and implement mitigation strategies to ensure timely, on-budget project completion.
Manage resources across internal teams and external partners, including remote and hybrid workforces.
Oversee vendor relationships, contract negotiations, and performance management for third-party technology providers.
Ensure seamless deployment and support of new applications and enhancements, leveraging DevOps practices for continuous integration and delivery.
Establish robust incident management, bug tracking, and root cause analysis processes.
Drive adoption of self-service support, automation, and AI-powered troubleshooting to improve operational efficiency.
Develop and execute comprehensive launch plans, user onboarding, and change management strategies.
Build and mentor high-performing, diverse technology teams; foster a culture of innovation, collaboration, and continuous learning.
Facilitate cross-functional alignment and consensus-building across business units.
Lead training initiatives, including development of digital learning resources and "train the trainer" programs.
Represent technology function in executive leadership forums, providing strategic insights and updates on digital initiatives.

Requirements

7+ years’ experience in technology leadership, product management, or digital transformation
3+ years managing distributed teams (onsite, remote, hybrid)
Bachelor’s or Master’s degree in Computer Science, Business, or related field
Expertise in Agile, Scrum, and waterfall methodologies; proficiency with modern PM tools (Jira)
Proven success in delivering complex projects on time and within budget
Strong vendor management and negotiation skills
Exceptional communication and stakeholder management abilities
Experience with travel industry platforms, data analytics, and digital customer experience
Ability to lead large-scale change, drive consensus, and present to executive audiences.

Benefits

choice of two medical plans and two dental plans
vision insurance
flexible spending accounts (FSAs)
company-paid life insurance and AD&D
optional additional life insurance and AD&D
disability insurance
paid parental leave
paid time off
401k Plan with company match
discounted employee travel options
access to LinkedIn Learning webinars and courses
discounted pet insurance and auto, home, & renters insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

digital transformationproduct managementAgileScrumwaterfall methodologiesdata analyticsDevOps practicesuser-centric designproject managementcompetitive analysis

Soft skills

leadershipcommunicationstakeholder managementcollaborationinnovationchange managementrisk managementmentoringconsensus-buildingagility

Certifications

Bachelor’s degree in Computer ScienceMaster’s degree in Business