Internet Society

Manager, Data and Insights

Internet Society

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Tableau

About the role

  • Design and refine data collection processes that balance rigor with usability in fast-changing contexts.
  • Implement and maintain the Impact Measurement Framework, ensuring data is captured effectively across programs.
  • Build and improve systems that enhance data accessibility and user experience for staff.
  • Conduct regular data quality checks and resolve discrepancies in partnership with program teams.
  • Document processes and maintain clear guidelines for staff adoption.
  • Collaborate with Technology Systems and Support teams to align data strategies with tech solutions.
  • Develop dashboards and reports that provide actionable insights for leadership and program teams.
  • Translate complex data into clear, compelling narratives for decision-making and strategic planning.
  • Prepare data for Board reports, leadership updates, and other high-level communications.
  • Identify opportunities to streamline and scale data processes as the organization grows.
  • Experiment with new tools and approaches to improve efficiency and impact.
  • Support change management initiatives to foster a culture of data-driven decision-making.
  • Deliver training and create user-friendly guides to help staff adopt new systems.

Requirements

  • Bachelor’s degree with 5 to 7 years of experience in data management, analysis, or business intelligence.
  • Proven ability to build and optimize data systems in startup, social enterprise, or lean organizational settings.
  • Proficiency in data visualization tools (e.g., Tableau, Power BI) and familiarity with CRM or data platforms.
  • Strong understanding of data governance and reporting best practices.
  • Excellent communication skills to convey technical insights to non-technical audiences.
  • Highly adaptable, with a problem-solving mindset and ability to thrive in ambiguity.
  • Collaborative approach and experience working across globally distributed teams.
  • Multilingual skills are a plus.
Benefits
  • Generous paid time off and paid public holidays
  • Get paid to volunteer in your community!
  • Annual company contribution towards professional development or higher education.
  • Flexible work-from-home.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementdata analysisbusiness intelligencedata visualizationdata governancereporting best practicesdata collection processesdata quality checksimpact measurement frameworkdata accessibility
Soft Skills
excellent communicationproblem-solving mindsetadaptabilitycollaborationtraining deliveryuser-friendly documentationnarrative translationchange managementstrategic planningstaff adoption