Internet Society

Product Designer

• Oversee the application and evolution of brand guidelines to ensure consistency across all internal and external touchpoints.
• Act as the primary guardian of the brand, providing guidance and feedback to internal teams and external partners.
• Develop and update brand assets, templates, and toolkits as needed.
• Manage internal resources, such as our digital asset manager and branded swag store.
• Conceptualize and design a wide range of materials, including but not limited to event collateral, reports, infographics, social media graphics, illustrations, icons, video, and presentation decks.
• Lead creative direction for high-impact projects, ensuring visually compelling and accessible design solutions.
• Collaborate with communications team members and other stakeholders to produce cohesive, audience-centered visuals.
• Apply accessibility standards (e.g., color contrast, legible typography, clear visual hierarchy) across all design outputs.
• Partner with web and digital teams to guide user-centered design decisions, ensuring visual consistency and usability across digital properties.
• Design visual concepts and wireframes for web layouts (for various screens), ensuring adherence to brand, accessibility, and responsiveness guidelines.
• Work closely with strategic communications team members to support organizational goals through effective design.
• Manage external creative vendors as needed, providing clear direction, feedback, and quality control.
• Contribute to creative strategy, campaign planning, and brand-level initiatives.

Brand and Design Manager

Digital Marketing

• Manage and execute email marketing campaigns in HubSpot, including segmentation, automation workflows, A/B testing, and performance reporting.
• Maintain CRM hygiene, manage lists, implement lead scoring, and support nurturing workflows.
• Optimize deliverability and engagement using data-driven insights.
• Work closely with stakeholders across the organization to track and manage an email calendar.
• Plan, build, and optimize paid campaigns across social (Facebook/Instagram, LinkedIn, etc.) and search platforms (Google Ads, Bing).
• Partner with creative and content teammates to develop compelling ads tailored to target audiences.
• Manage relationships with potential external vendors for large campaigns and Google Ad Grants.
• Conduct keyword research, optimize on-page SEO, and identify opportunities to improve organic search performance.
• Support technical SEO improvements, including metadata, site structure, and page performance.
• Work closely with the Senior Web Manager to support updating website pages in WordPress as needed.
• Create optimized landing pages for campaigns in HubSpot or WordPress.
• Use HubSpot, Google Analytics, and platform dashboards to analyze performance and provide insights.
• Create regular reporting for leadership, highlighting trends, KPIs, and recommendations.
• Use data to inform ongoing improvements to digital strategy.
• Other duties as assigned.

Digital Marketing Operations Manager

Administration

• Coordinate and book all transportation, lodging, meeting space, and logistics required for the programs.
• Prepare traveler packets, including event guides, hotel details, flight itineraries, and more.
• Handle logistics and arrangements for the programs’ events, meetings, sessions, workshops, and seminars, both online and in-person.
• Manage timely execution of vendor deliverables/obligations.
• Work with team to ensure internal processes are followed through regarding fellows travel, and vendor management.
• Support empowerment team with in-person and online training logistics as needed.
• Assess and improve tools and processes used for managing fellowship programs.
• Manage administrative workloads of 8 fellowship programs
• Other duties as assigned

Administration and Travel Management Specialist

Chief of Staff

• Serve as a trusted advisor and strategic partner to the CEO, ensuring effective alignment, coordination, and execution of the organization’s priorities
• Work in close partnership with the Executive Assistant to the CEO
• Support the CEO in driving the Internet Society’s mission and facilitate information flows between teams and the CEO
• Establish standard operating procedures and timelines to ensure the efficient operation of the Executive Office and Leadership Team
• Act as an integrator across departments and manage key strategic initiatives
• Provide key advice and insight to the CEO, serving as a sounding board
• Support the CEO’s external relations and advocacy, including engagement with governments, industry, and multistakeholder partners
• Anticipate needs and prepare the CEO for high-level internal and external engagements
• Develop and manage a CEO meeting/request engagement system
• Oversee the agenda setting of ELT and All Staff meetings
• Manage the flow of information to/from the CEO across the organization and streamline internal processes
• Collaborate with the Communications, Programs, and Advocacy teams to shape the CEO’s narrative and external messaging

Brand and Design Manager

Digital Marketing Operations Manager

Administration and Travel Management Specialist

Chief of Staff – CEO