Internet Society

Manager

• Design and refine data collection processes that balance rigor with usability in fast-changing contexts.
• Implement and maintain the Impact Measurement Framework, ensuring data is captured effectively across programs.
• Build and improve systems that enhance data accessibility and user experience for staff.
• Conduct regular data quality checks and resolve discrepancies in partnership with program teams.
• Document processes and maintain clear guidelines for staff adoption.
• Collaborate with Technology Systems and Support teams to align data strategies with tech solutions.
• Develop dashboards and reports that provide actionable insights for leadership and program teams.
• Translate complex data into clear, compelling narratives for decision-making and strategic planning.
• Prepare data for Board reports, leadership updates, and other high-level communications.
• Identify opportunities to streamline and scale data processes as the organization grows.
• Experiment with new tools and approaches to improve efficiency and impact.
• Support change management initiatives to foster a culture of data-driven decision-making.
• Deliver training and create user-friendly guides to help staff adopt new systems.

Manager, Data and Insights

Product Designer

• Oversee the application and evolution of brand guidelines to ensure consistency across all internal and external touchpoints.
• Act as the primary guardian of the brand, providing guidance and feedback to internal teams and external partners.
• Develop and update brand assets, templates, and toolkits as needed.
• Manage internal resources, such as our digital asset manager and branded swag store.
• Conceptualize and design a wide range of materials, including but not limited to event collateral, reports, infographics, social media graphics, illustrations, icons, video, and presentation decks.
• Lead creative direction for high-impact projects, ensuring visually compelling and accessible design solutions.
• Collaborate with communications team members and other stakeholders to produce cohesive, audience-centered visuals.
• Apply accessibility standards (e.g., color contrast, legible typography, clear visual hierarchy) across all design outputs.
• Partner with web and digital teams to guide user-centered design decisions, ensuring visual consistency and usability across digital properties.
• Design visual concepts and wireframes for web layouts (for various screens), ensuring adherence to brand, accessibility, and responsiveness guidelines.
• Work closely with strategic communications team members to support organizational goals through effective design.
• Manage external creative vendors as needed, providing clear direction, feedback, and quality control.
• Contribute to creative strategy, campaign planning, and brand-level initiatives.

Brand and Design Manager

Digital Marketing

• Manage and execute email marketing campaigns in HubSpot, including segmentation, automation workflows, A/B testing, and performance reporting.
• Maintain CRM hygiene, manage lists, implement lead scoring, and support nurturing workflows.
• Optimize deliverability and engagement using data-driven insights.
• Work closely with stakeholders across the organization to track and manage an email calendar.
• Plan, build, and optimize paid campaigns across social (Facebook/Instagram, LinkedIn, etc.) and search platforms (Google Ads, Bing).
• Partner with creative and content teammates to develop compelling ads tailored to target audiences.
• Manage relationships with potential external vendors for large campaigns and Google Ad Grants.
• Conduct keyword research, optimize on-page SEO, and identify opportunities to improve organic search performance.
• Support technical SEO improvements, including metadata, site structure, and page performance.
• Work closely with the Senior Web Manager to support updating website pages in WordPress as needed.
• Create optimized landing pages for campaigns in HubSpot or WordPress.
• Use HubSpot, Google Analytics, and platform dashboards to analyze performance and provide insights.
• Create regular reporting for leadership, highlighting trends, KPIs, and recommendations.
• Use data to inform ongoing improvements to digital strategy.
• Other duties as assigned.

Manager, Data and Insights

Brand and Design Manager

Digital Marketing Operations Manager