Sales Operations Executive
International SOS
full-time
Posted on:
Location Type: Office
Location: Mauritius
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About the role
- Ensuring compliance with internal requirements during the initiation of the contractual billing process for the sales team
- Possessing a deep understanding of the tools used in sales and invoicing processes
- Providing support and troubleshooting assistance to the sales community and other support functions
- Ensuring key processes are executed in a timely manner
Requirements
- Experience in an operationally / commercially focused analytical and/or Customer Services role
- Exposure to working in a cross-border engagement sales environment including previous working
Benefits
- Compliance review and opportunity close winning
- Creation and submission of Invoice Request Forms and Credit Note requests
- Monitoring successful dispatch of invoices and credit notes to clients
- Completion and archiving of supplier registration forms required by our Clients
- Completion of invoice portal registrations
- Support to Client Services on membership card orders
- Support to Certificates of Assistance creation, when self-service portal doesn’t support the use case
- Support to sales team on opportunity setup in SFDC
- If and where applicable support to sales team on Certificate of Subscription creation
- Maintaining data accuracy of Contractual and Transactional Billing Addresses in SFDC
- Provide feedback on existing sales operations processes to Sales Operations Team Lead
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
analytical skillscustomer service skillstroubleshootingsupport skillstimelinesscross-border engagement