Client Success Partner, German Speaker
International SOS
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Providing expertise on our products and services to our clients
- Solving client queries and offering solutions
- Ensure our clients are getting the best products & solutions for their long-term strategy
- Understanding clients’ needs and capturing feedback to improve products and services
- Proactively communicate with our clients and internal stakeholders
- Participate in networking events.
Requirements
- Previous experience in a client/customer service role, with international corporate organizations.
- Exposure in dealing with multiple stakeholders from different geographical areas.
- Ability to communicate in English and German fluently
- A natural networker and a team player
- A passion for research and finding solutions
- Excellent written, presentation and oral communication skills.
- Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously.
Benefits
- Hybrid working: 3 days in the office.
- Private health care
- Dental cover
- Pension scheme
- Life insurance
- Discount schemes (Cycle2work, season ticket loans, gym discounts)
- Access to our Employee Assistance & Employee Support Programme
- Access to Chiswick Business Park
- Enjoy Work events (if based in London)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client servicecommunicationnetworkingteam playerproblem solvingresearchorganizational skillspresentation skillsoral communicationwritten communication