Asset Manager, Commercial Servicing
International Luxury Hotel Association
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $64,000 - $80,000 per year
About the role
- Provide proactive monitoring and surveillance of assigned assets securing Commercial Real Estate (CRE) loans
- Serve as the point of contact for the borrower and the assigned investor(s)
- Provide oversight of an assigned portfolio and facilitate borrower requests
- Monitor and enforce loan covenants and resolve insurance non-compliance
- Complete financial analyses and delinquency resolutions
- Maintain professionalism during all interactions
- Quality Control check of loan boarding for accuracy
- Identify & monitor loan covenants for borrower compliance
- Interpret and work effectively with large data sets
- Spread and analyze property level financial statements
- Work closely with borrowers and investors to resolve delinquent payment issues
- Generate reports for investors as required
Requirements
- Four-year degree from an accredited University preferred or equivalent work experience
- Minimum of 5 years of CRE loan servicing experience required
- Familiarity with the full CRE loan life cycle from onboarding through Mortgage Satisfaction
- High attention to detail
- Knowledgeable in Word, Excel, Outlook, CoPilot, and other information processing programs
- Bilingual (English and Spanish) is considered a plus
- Self-motivated and work independently
- Ability to perform complex calculations using calculators and systems is required
- Ability to reason and exercise sound judgment
- Ability to handle sensitive and confidential information appropriately
- Outstanding communications skills (including verbal, written and listening skills), with an emphasis on strong customer service, professional relationship building skills, conflict resolution, and having difficult conversations
- Previous experience with REALSynergy servicing system is considered a plus
Benefits
- Medical, dental and vision
- Up to 3% match on 401(k) contributions
- Generous paid time off
- Company-paid life, accident and disability coverage
- Programs for mental, physical and financial wellness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRE loan servicingfinancial analysisdelinquency resolutionloan covenant monitoringproperty level financial statement analysiscomplex calculations
Soft Skills
attention to detailself-motivatedsound judgmentconfidential information handlingcommunication skillscustomer serviceprofessional relationship buildingconflict resolution