International Luxury Hotel Association

Director, Commercial Special Servicing

International Luxury Hotel Association

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $145,000 - $165,000 per year

Job Level

Lead

About the role

  • The Director, Commercial Special Servicing will report directly to the Vice President, Commercial Servicing and lead the Special Servicing team, playing a pivotal role in executing strategic initiatives to identify, evaluate, and resolve defaulted assets through liquidation. Lead, mentor, and develop a global team of 10+ employees from associates to senior managers located in the US and APAC. Execute on strategic direction and oversight for the Commercial Special Servicing division to enhance operational efficiency, client satisfaction, and profitability. Oversight of day-to-day operations, ensuring adherence to service level agreements, investor requirements, and regulatory standards. Lead risk and compliance efforts, ensuring full compliance with all applicable laws, regulations, and investor guidelines. Serve as a senior point of contact for key clients, investors, and internal stakeholders.

Requirements

  • Bachelor’s or Master’s degree in Business, Finance, Real Estate, or related field 10+ years of progressive experience in commercial mortgage servicing operations, Special Servicing asset management – Loss Mitigation, Default Servicing and REO disposition, with at least 5 years in a leadership/supervisory role. Strong verbal and written communication skills Ability to work independently/self-motivate as well as in a team environment Demonstrable problem solving and decision making skills Ability to speak and present in front of groups Ability to interact in social settings with client personnel at senior levels Well-organized and detail oriented; meet deadlines while managing simultaneous projects and changing priorities Ability to maintain strict confidentiality Must pass the Company’s Background Screening process prior to beginning employment. Additionally, may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.