Interlace Health

Technical Customer Success

• Configure and customize client solutions using our platform tools, workflows, and integrations.
• Build and manage workflows, data mappings, and automations (using JSON, JavaScript, scripting logic, etc.).
• Translate client requirements into technical configurations in collaboration with implementation managers.
• Troubleshoot and resolve integration or workflow issues during onboarding and post-go-live.
• Document configurations and solutions for knowledge sharing and compliance.
• Partner with engineering and product teams to report bugs, suggest improvements, and test new features.

Technical Implementation Specialist