Intergo Telecom Ltd

Account Manager

• Develop and execute B2B/partnership strategy
• Identify, qualify and engage potential enterprise partners, establish relationships with senior stakeholders and manage the full partnership lifecycle
• Design and propose commercial and operational partnership models aligned with enterprise needs, volumes, service levels and mutual KPIs.
• Own contract negotiation and execution: finalise terms & conditions, pricing, SLAs, governance, escalation paths and ensure all legal/finance/operations alignment.
• Collaborate cross‐functionally to ensure partnership deliverables are met including integration, service setup, joint marketing, partner enablement and governance.
• Manage partner performance post‐onboarding: monitor KPIs, traffic/volume growth, margin, partner satisfaction, churn, issue resolution and continuous improvement.
• Identify upsell, cross-sell and expansion opportunities within enterprise partnerships, driving incremental revenue and deeper engagement
• Stay abreast of market trends, industry regulations, competitive offerings and emerging enterprise‐technology models
• Represent the company at relevant industry events and conferences

Partnership Manager – Enterprise