Intergo Telecom Ltd

Procurement

• Develop and execute the wholesale growth strategy
• Establish and maintain relationships with international telecom carriers, operators, aggregators, and strategic partners
• Identify and secure new wholesale business opportunities
• Negotiate interconnection, SMS, data, and other wholesale telecom agreements
• Manage commercial discussions and contract renewals with existing partners
• Monitor market trends, pricing movements, and competitive activity
• Lead procurement negotiations with telecom suppliers and vendors
• Optimize supplier selection and procurement processes
• Ensure cost-efficient purchasing of telecom services and infrastructure
• Continuously improve gross margins through strategic sourcing and vendor management
• Develop long-term supplier partnerships to improve commercial terms
• Own the P&L performance of the wholesale department
• Monitor margin performance and implement corrective actions when required
• Drive continuous improvement in profitability and operational efficiency
• Ensure achievement of monthly, quarterly, and annual profit targets
• Provide regular performance reports to executive management
• Ensure compliance with contractual obligations and company policies
• Monitor commercial risks associated with suppliers and customers
• Support fraud prevention and credit risk management initiatives

Head of Procurement

Network Operations

• Continuously monitor and improve the performance of SMS routes, proactively identifying and addressing potential delivery issues or inefficiencies
• Monitor real-time traffic and route performance, responding swiftly to network alerts and delivery issues
• Investigate and diagnose technical issues related to SMS routing, including network configurations, logs, and routing failures
• Monitor and maintain the Messaging routing scheme ensuring 24/7 availability
• Promptly respond and escalate TT's from Customers to Suppliers
• Manage and troubleshoot alarms, alerts, and incidents using Alaris monitoring systems
• Respond to network issues promptly, escalating to senior teams when necessary
• Perform root cause analysis to prevent future occurrences of network disruptions
• Collaborate with cross-functional teams to support system upgrades and configuration changes
• Document and update operational processes, procedures, and incident reports
• Continuously optimize system performance and implement best practices for network reliability

Head of Procurement

NOC Engineer