Cold Email Operations Manager
Interdependence
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Build, manage, and scale cold email infrastructure including domains, inboxes, DNS configuration (SPF, DKIM, DMARC), and warm-up systems
- Monitor and optimize deliverability, ensuring high inbox placement and minimizing spam risk
- Continuously audit and improve sending reputation, domain health, and IP performance
- Stay up to date with email provider policies (Google, Microsoft, etc.) and adapt systems accordingly
- Oversee the setup, launch, and management of client cold email campaigns across multiple platforms
- Coordinate campaign scheduling, segmentation, and sending strategies
- Implement A/B testing frameworks for subject lines, messaging, and sequences
- Ensure campaigns are deployed accurately, on time, and at scale
- Analyze campaign performance with a focus on reply rates, open rates, and conversion metrics
- Identify performance bottlenecks and implement improvements in targeting, messaging, and technical setup
- Collaborate with copy and strategy teams to align messaging with deliverability best practices
- Create dashboards and reporting systems to track campaign performance and KPIs
- Provide clear, actionable insights to internal teams and leadership
- Ensure accurate tracking of metrics across campaigns and clients
- Translate data into recommendations that improve campaign performance
- Establish processes, SOPs, and quality control systems for campaign execution
- Troubleshoot technical issues quickly and effectively
- Maintain a high standard of accuracy, organization, and documentation
- Proactively identify risks and implement preventative solutions
Requirements
- 3–5+ years of experience in cold email operations, email deliverability, or outbound marketing systems
- Proven experience managing cold email infrastructure at scale
- Hands-on experience with cold email platforms
- Strong analytical skills with the ability to interpret campaign data and optimize performance
- Experience improving reply rates and overall campaign effectiveness
- Highly organized with the ability to manage multiple campaigns simultaneously
- Technical mindset with strong problem-solving capabilities
- Ability to thrive in a fast-moving, performance-focused environment
Benefits
- Health insurance
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cold email infrastructureDNS configurationSPFDKIMDMARCA/B testingcampaign performance analysisdata interpretationcampaign schedulingemail deliverability
Soft Skills
analytical skillsorganizational skillsproblem-solvingcollaborationcommunicationtime managementattention to detailadaptabilityrisk identificationprocess establishment