Senior Salesforce Engineer

intercom Inc,.

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $185,000 - $220,000 per year

Job Level

Senior

Tech Stack

Go

About the role

  • Work closely with Sales, Marketing, RevOps and engineering teams to build systems that bring Go To Market strategy to life.
  • Design scalable and high-performance Go To Market systems to enable Intercom's Go To Market engine.
  • Lead technical architecture discussions and decisions, ensuring scalability and maintainability.
  • Mentor engineers, grow team capacity, and participate in interviewing candidates.
  • Partner with stakeholders across the business to shape technical solutions to business problems.
  • Build and maintain a world-class Salesforce platform that supports Intercom's AI Customer Service products.

Requirements

  • Proven track record of architecting and implementing complex Salesforce solutions that meet business requirements and scalability needs.
  • Salesforce certifications such as Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent) are highly desirable.
  • Experience with Snowflake, or similar Data Warehouse.
  • Exposure to Salesforce CPQ.
  • Sales, Sales Ops, or Marketing Ops experience.
  • Proof of eligibility to work in the United States is required.
Benefits
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!
  • Corporate bonus program or a sales incentive (target included in OTE)
  • Restricted Stock Units (RSUs)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceSalesforce CPQSnowflaketechnical architecturescalabilityhigh-performance systemscomplex solutionsAI Customer Service productsGo To Market systemsmentoring
Soft skills
collaborationleadershipmentoringstakeholder engagementproblem-solving
Certifications
Salesforce Certified Platform Developer ISalesforce Certified Platform Developer IISalesforce Certified Platform App BuilderSalesforce Certified System Architect
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