Lead Engineer, Go
GBG Plc
CloudElasticSearchGoKubernetesMongoDBSQL
Staff Engineer – Web Analytics & Infrastructure
intercom Inc,.
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
Tech Stack
AWSCloudTerraform
About the role
- Lead the design, implementation, and ownership of backend systems that power our websites, including APIs, services, data pipelines, and telemetry infrastructure
- Collaborate closely with data science, GTM analytics, and marketing ops teams to define requirements and ship tools supporting channel attribution, performance tracking, A/B testing, experimentation
- Architect scalable solutions for event tracking and top-of-funnel analytics, ensuring data quality and consistency
- Enable reporting across the marketing funnel
- Improve A/B testing infrastructure to make experiments easy to run, track, and iterate
- Partner with full stack engineers to integrate backend services into frontend experiences, ensuring reliability, observability, and performance
- Improve infrastructure using Terraform, AWS, and CI/CD pipelines, focusing on developer productivity, testability, and system health
- Contribute to strategic technical direction for Team Web by identifying opportunities to improve code quality, reduce tech debt, and scale systems
- Coach and mentor other engineers, sharing best practices around service architecture, observability, and data engineering
Requirements
- 10+ years of software engineering experience, with a strong emphasis on analytics and infrastructure work
- Proven ability to design, build, and maintain scalable APIs, services, and data systems in a production environment
- Familiarity with data pipeline technologies, streaming/batch processing, and event instrumentation best practices
- Strong grasp of CI/CD, observability, and system reliability practices in web-scale environments
- Experience with Vercel, cloud infrastructure (AWS) and Infrastructure as Code (e.g., Terraform)
- Comfortable with frontend architecture and tooling
- Excellent collaboration and communication skills when working with cross-functional teams
- A mentorship mindset — helping level up engineers across disciplines and fostering a strong engineering culture
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
Benefits
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers
- Cycle-to-Work Scheme with secure bike storage
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
backend systemsAPIsdata pipelinesevent trackingA/B testingscalable solutionsdata qualityCI/CDobservabilitydata engineering
Soft skills
collaborationcommunicationmentorshipcoachingbest practicescross-functional teamworkstrategic directionproblem-solvingleadershiporganizational skills
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Engineeringrelated field degree
