Staff Frontend Platform Engineer
intercom Inc,.
JavaScriptReactTypeScript
Senior Frontend Platform Engineer
intercom Inc,.
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
Tech Stack
JavaScriptNode.jsReact
About the role
- Collaborate with other world-class domain experts to shape our technical direction and frontend infrastructure.
- Actively contribute to our technical strategy and architecture, deeply owning aspects of our infrastructure and autonomously executing on high-impact projects.
- Develop new tools and services that make it fast, safe, and easy for other Intercom engineers to leverage our web frameworks.
- Work on design systems, localisation, frontend architecture, build tooling, and observability.
- Participate in all phases of software development, including ideation, prototyping, design, and implementation.
- Play an active role in hiring, mentoring, and career development of other engineers.
- Raise the bar for technical standards, performance, reliability, and operational excellence.
- Remove roadblocks for other engineers and help improve developer experience and velocity.
Requirements
- 5+ years of experience using React to build or support complex UIs.
- Deep knowledge of Web UI technologies (JavaScript, CSS, HTML) and Node.js.
- A proven track record of enabling other engineers or product teams.
- Ideally, experience building or supporting a SaaS product in a previous role and enjoying the impact of globally used software.
- Significant, demonstrated impact on product and team performance in previous roles.
- Proficient with standard software engineering methodologies, e.g., unit testing, code reviews, design documentation.
- Able to effectively articulate technical challenges and solutions.
- Ability to learn quickly, iterate, unblock oneself, and persist until the right problem is solved.
Benefits
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers
- Cycle-to-Work Scheme with secure bike storage
- MacBooks are our standard, but we also offer Windows for certain roles when needed
- Hybrid working policy; employees expected in the office at least three days per week
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ReactJavaScriptCSSHTMLNode.jsunit testingcode reviewsdesign documentationfrontend architecturebuild tooling
Soft skills
collaborationmentoringcareer developmentproblem solvingcommunicationleadershipadaptabilitytechnical articulationdeveloper experience improvementperformance enhancement