INTENSE AG

Solutions Engineer

• You design, architect, and lead the implementation of innovative CRM architectures — always with a focus on scalability, integrations, and delivering business value for our clients.
• Develop the architecture for SAP Service Cloud V2 and SAP Customer Engagement (CE), including extensions and customizations.
• Lead and manage development teams: take technical ownership in projects and contribute your experience in code reviews, design decisions, and best practices.
• Integrate Service Cloud V2 with other SAP systems (e.g., S/4HANA, SAP S/4HANA Utilities, BTP - CPI) and third‑party systems.
• Develop solution concepts, prototypes (POC), and roadmaps.
• Technical coaching and knowledge transfer: mentor colleagues and ensure the delivery of high‑quality, maintainable code.
• Ensure non-functional requirements such as performance, scalability, security, and operability.
• Support in pre-sales: assist in creating architectural drafts, effort estimates, and presentations for clients.

Solution Architect – Service Cloud V2, SAP CE