IntelliSurvey

Manager

• Leverage mastery-level knowledge of a competing enterprise survey platform to quickly achieve expert proficiency in IntelliSurvey.
• Identify opportunities to re-create, streamline, or improve competitor workflows within IntelliSurvey.
• Build surveys that structure data to align with conventions familiar to migrated clients.
• Develop reusable, exemplar IntelliSurvey content for plug-and-play use.
• Partner with Product teams to highlight migration challenges and recommend ecosystem improvements.
• Provide proactive guidance and support to clients adjusting to IntelliSurvey’s environment, anticipating potential migration-related issues before they arise.
• Manage small and mid-sized survey projects from bid review through launch, fieldwork, and delivery.
• Review and approve bids and project plans within PM scope and oversight limits.
• Program surveys, coordinate internal QA resources, and conduct thorough testing and verification.
• Oversee fielding activities, ensuring careful quota management and minimizing sample waste.
• Communicate project updates, risks, and changes clearly to clients and internal teams.
• Collaborate with Senior Project Managers and other internal stakeholders on large or complex projects.
• Follow established coding, programming, and communication conventions while continually improving understanding of the “why” behind them.
• Assist in testing new platform features, identifying bugs, and submitting detailed tickets.
• Stay current on release notes and adopt updated standards and best practices.

Project and Migration Manager

Account Manager

• Cultivate and strengthen relationships with key customer stakeholders within the current IntelliSurvey portfolio, aiming to activate, expand, and increase revenue.
• Act as a main point of contact for clients, understanding their business objectives and challenges.
• Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.
• Understand Management Consultancy/Consultancy/PE/Corporate client needs.
• Participate in and support quarterly review meetings with clients, contributing valuable insights and information.
• Serve as a 'thought partner' both internally and externally, proactively engaging and proposing thoughtful solutions to research problems.
• Participate in the development of proposals, presentations, and pitches to win new business.
• Scope, price, and propose on incoming bid requests.
• Collaborate with internal teams to understand client requirements and objectives (programming, fielding, and research).
• Be highly responsive to client requests and inquiries as well as internal team requests from Sales, Programming, Operations, and Research.

Account Manager, Healthcare and Life Sciences

Research Analyst

• Assist with client research projects from proposal to analysis, with the goal of eventually managing projects independently.
• Support proposal creation, survey drafting, data analysis, and development of topline summaries in PowerPoint.
• Learn IntelliSurvey’s research and reporting platform, focusing on data reporting and visualization tools.
• Respond to client and internal data requests, such as creating filters, running cross tabulations, weighting data, and performing advanced analytics.
• Train clients, project managers, and internal team members on the use of IntelliSurvey’s reporting tools.
• Participate in quality assurance processes, reviewing screeners and questionnaires for completeness, logic, and clarity.
• Collaborate with programmers, clients, and vendors to maintain high-quality deliverables and strong working relationships.
• Support the Director of Research with ongoing initiatives and mentoring as your skills advance.

Research Associate

• Foster and expand relationships with current clients; act as main point of contact between clients and IntelliSurvey delivery team
• Coordinate research projects end-to-end, ensuring accuracy, timeliness, and client satisfaction
• Support quarterly review meetings with clients, contributing valuable insights and information
• Act as a thought partner internally and externally by proactively engaging and proposing solutions to research challenges
• Participate in development of proposals, presentations, and pitches to win new business
• Scope, price, and propose on incoming bid requests
• Collaborate with Sales, Programming, Operations, and Research to align on client requirements
• Respond promptly to client and internal team requests, balancing multiple priorities
• Ensure account profitability and contribute to achieving revenue and profitability targets across territory

• Cultivate and strengthen relationships with key customer stakeholders within the IntelliSurvey portfolio to expand engagement and revenue
• Serve as the primary point of contact for clients, understanding their business objectives and challenges
• Coordinate research projects end-to-end, ensuring accuracy, timeliness, and client satisfaction
• Support quarterly review meetings with clients, contributing valuable insights and information
• Act as a “thought partner” both internally and externally by proactively engaging and proposing solutions to research challenges
• Participate in the development of proposals, presentations, and pitches to win new business
• Scope, price, and propose on incoming bid requests
• Collaborate with internal teams—including Sales, Programming, Operations, and Research—to align on client requirements and objectives
• Respond promptly to client and internal team requests, balancing multiple priorities effectively
• Ensure account profitability and contribute to achieving revenue and profitability targets across your territory