Care Operations Intern
Intellect
internship
Posted on:
Location Type: Remote
Location: Philippines
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Job Level
About the role
- Support the Provider Engagement team on day to day provider network operations including onboarding coordination, lifecycle management, provider communications, and engagement initiatives
- Assist with provider outreach efforts and support planning and execution of provider events or engagement activities where required
- Support data tracking, data clean up, and basic analysis across provider, operations, and service datasets to improve accuracy, consistency, and reporting reliability
- Assist with simple automation initiatives to reduce manual operational work, including supporting workflow improvements, data hygiene efforts, and repeatable reporting processes using existing tools
- Conduct desk research and structured analysis on industry trends, market benchmarks, provider rates, service models, and emerging practices in mental healthcare and adjacent services
- Support cross functional operational projects including process mapping, SOP documentation, service deployment readiness, and internal coordination
- Assist in preparing structured slides and materials to communicate insights, problem statements, recommendations, and progress updates to internal stakeholders
- Provide general operational support to the Operations team as needed, including ad hoc analysis, documentation, and coordination tasks
Requirements
- Currently pursuing or recently completed a degree in Business, Operations, Analytics, Healthcare Management, Psychology, Public Health, Economics, or a related field
- Strong organisational skills with the ability to manage multiple tasks and priorities in a fast paced environment
- Strong written and verbal communication skills with attention to clarity and structure
- Comfortable working with data, spreadsheets, and basic analysis to derive insights
- Ability to think logically and break down ambiguous problems into clear components
- Proficiency in Google Workspace or Microsoft Office, especially Google Slides or PowerPoint and Google Sheets or Excel
- Willingness to learn and take ownership of assigned tasks with minimal handholding
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdata trackingdata cleanupprocess mappingSOP documentationautomationreportingprovider lifecycle managementprovider engagementmarket analysis
Soft Skills
organizational skillscommunication skillsproblem-solvingattention to detailability to manage multiple taskslogical thinkingadaptabilityownershipcollaborationtime management