IntelePeer

Solutions Engineer

• Engage with clients to understand their business objectives, challenges, and pain points.
• Conduct in-depth discovery sessions to gather requirements and define the scope of AI projects.
• Design end-to-end automation solutions that align with clients' specific needs and objectives.
• Act as the primary technical advisor to clients, providing insights on AI best practices, potential use cases, and the feasibility of AI projects based on available data and resources.
• Develop and deliver compelling presentations and demonstrations of AI solutions to clients.
• Collaborate with data scientists and engineers to create AI prototypes and PoCs that showcase the capabilities and potential impact of proposed solutions.
• Build and maintain strong relationships with clients, understanding their evolving needs, and identifying opportunities for future AI projects and engagements.

Senior AI Solutions Engineer

Project Manager

• Own end-to-end project management for multi-track initiatives including AI platform deployments, healthcare system integrations (EHR, scheduling, billing), and enterprise client onboardings.
• Define and maintain comprehensive project plans, timelines, milestones, RACI matrices, and risk registers across concurrent workstreams.
• Partner closely with Product, Engineering, Implementation, and Customer Success teams to align priorities, surface blockers, and drive resolution.
• Serve as the primary point of coordination for internal stakeholders and external healthcare clients throughout the project lifecycle.
• Facilitate scrum ceremonies, steering committee meetings, and executive-level status reviews with clear, concise communication.
• Monitor and report project health, budget utilization, and KPI attainment using standard PMO reporting frameworks.
• Identify and proactively manage risks, dependencies, and scope changes with a structured change management process.
• Ensure all project deliverables meet healthcare compliance requirements including HIPAA, HL7/FHIR standards, and organizational security policies.
• Contribute to continuous improvement of IntelePeer's PMO processes, templates, and tooling.
• Champion a culture of accountability, transparency, and urgency balanced with quality across project teams.

Senior AI Solutions Engineer

Senior Project Manager