Chief of Staff
Intelehealth
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Maximize the effectiveness of the CEO by turning strategy into coordinated execution across departments and programs
- Own and manage the organization’s operating cadence, including weekly leadership meetings, monthly reviews, quarterly planning, and annual planning cycles
- Ensure leadership decisions translate into clear execution plans with defined owners, timelines, and follow-up
- Track progress on organizational priorities and strategic initiatives, proactively identifying risks, delays, or misalignment
- Maintain organizational dashboards and trackers to ensure visibility into key programs, technology, and growth initiatives
- Ensure coordination and alignment across programs, engineering, growth, and operations teams
- Drive accountability across leadership by following up on commitments and ensuring closure on key decisions
- Partner with the CEO and HR team to strengthen organizational structure, clarity, and effectiveness
- Support performance management processes including goal setting (KPI/KRAs), performance reviews, and leadership feedback cycles
- Help onboard senior leadership hires and ensure their successful integration into the organization
- Support organizational design, including defining roles, reporting structures, and team evolution as the organization grows
- Monitor organizational health, including retention risks, team effectiveness, and leadership capacity gaps
- Help design and implement leadership development and succession planning processes
- Support culture-building initiatives
- Act as a strategic partner to the CEO to translate strategic priorities into operational execution
- Manage the CEO’s priorities, ensuring focus on highest-impact activities
- Prepare briefing materials, presentations, and talking points for internal and external engagements
- Track key commitments made by the CEO and ensure follow-through by relevant stakeholders
- Serve as a coordination point between the CEO and leadership team, ensuring clarity and alignment
- Support preparation for Board meetings, donor engagements, and key external meetings
- Lead cross-functional strategic initiatives on behalf of the CEO
- Support execution of key organizational priorities, including scaling initiatives, partnerships, and new programs
- Identify and implement process improvements to strengthen organizational effectiveness
- Serve as a flexible resource to address emerging priorities and organizational needs
Requirements
- Advanced degree (Master’s)
- 10-15 years of work experience in the global health sector, with at least 2 years of experience in a management role
- Prior work experience as a Chief of Staff is highly desirable
- Experience operationalizing strategies that have taken an organization to the next stage of growth
- Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
- Strategic thinker, action-oriented, entrepreneurial, highly adaptable, and innovative approach to business planning
- A track record of effectively developing and managing key relationships and partners across constituencies
- Flexibility to achieve results within a dynamic environment and a willingness to work collaboratively in a mature start-up environment
- Comfort and ability to speak with a wide range of stakeholders
- An engaging and collaborative leadership style
- Excellent English is essential, Hindi and/or other regional Indian languages is desired.
Benefits
- Remote working.
- Flexible working hours.
- Great work culture.
- 5 days working.
- Group Medical Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic planningperformance managementorganizational designleadership developmentsuccession planningprocess improvementKPIKRAproject managementcross-functional collaboration
Soft Skills
written communicationverbal communicationinterpersonal skillsstrategic thinkingaction-orientedadaptabilityinnovationrelationship managementcollaborative leadershippersuasiveness
Certifications
Master's degree