Systems Administrator
Integris
full-time
Posted on:
Location Type: Office
Location: Escanaba • Missouri • United States
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Tech Stack
About the role
- Initial contact for inbound phone and chat support request.
- Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
- Acts as the first line of escalation for Support Technicians.
- Provide onsite support for Managed Services clients.
- Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
- Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
- Document system configurations, procedures, and troubleshooting steps.
Requirements
- Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
- Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience.
- Strong infrastructure and troubleshooting skills
- Valid drivers license
Benefits
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
server maintenancenetwork device supporttechnical supportsystem performance evaluationtroubleshootingsystem configuration documentation
Soft skills
client relationship managementcommunicationproblem-solving
Certifications
Network+ CertificationAzure Administrator Associate AZ-104