Systems Administrator
Integris
full-time
Posted on:
Location Type: Office
Location: Ishpeming • Missouri • United States
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Tech Stack
About the role
- Initial contact for inbound phone and chat support request.
- Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
- Acts as the first line of escalation for Support Technicians.
- Provide onsite support for Managed Services clients.
- Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
- Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
- Document system configurations, procedures, and troubleshooting steps.
Requirements
- Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
- Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience.
- Strong infrastructure and troubleshooting skills
- Valid drivers license
Benefits
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
server maintenancenetwork device supporttechnical supporttroubleshootingsystem configurationsystem performance evaluationclient supporthardware supportsoftware systems supportmanaged services
Soft skills
communicationclient relationship managementproblem-solvinginterpersonal skillsorganizational skills
Certifications
Network+ CertificationAzure Administrator Associate AZ-104