EPIC Applications Analyst II – Patient Access
INTEGRIS Health
full-time
Posted on:
Location Type: Hybrid
Location: Oklahoma City • Oklahoma • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- implement, configure, and maintain Epic and other clinical applications, including the electronic health records (EHR), clinical decision support systems, and other clinical software.
- Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows and processes using technology.
- Participates in system testing and validation to ensure the clinical applications meet regulatory requirements and user needs.
- Maintains accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures. Ensure documentation is accessible to support staff and end-users.
- Participate in testing and validation activities related to Epic software upgrades and enhancements. Ensure that system changes do not negatively impact clinical workflows and patient care.
- Monitor and troubleshoot issues with clinical applications, and provide timely resolution to minimize impact on patient care and clinician productivity.
- Keeps up to date with solutions in the Epic System or other clinical application.
- Works collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
- Participates in all phases of the system development life cycle including development of use cases and evaluation of software solutions.
- Participate in rounding in collaboration with clinical and business end users.
Requirements
- Bachelor's degree with 1 year of experience, or Associate’s with 2 years of experience, or 3 years of healthcare or IT experience.
- Basic understanding of healthcare workflows and terminology.
- Epic Certification is required (certifications may include: EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central or other relevant Epic Apps).
- Occasional travel maybe required.
- Previous experience using verbal and written communication to a variety of audiences through a range of modalities.
- Knowledge of clinical workflows and processes, and experience in implementing and supporting clinical software applications.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues
- Strong interpersonal skills, with the ability to communicate technical information to clinical staff members and other stakeholders.
- Working knowledge of IT solutions and interfacing preferred.
- PREFERRED EXPERIENCE:
- Epic **Prelude**, Epic **Real-Time Eligibility, **Epic **Grand Central**, Epic **Welcome**
Benefits
- front loaded PTO
- 100% INTEGRIS Health paid short term disability
- increased retirement match
- paid family leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EpicEHRclinical decision support systemssystem testingvalidationtroubleshootingsystem development life cycleuse casesclinical software applicationsanalytical skills
Soft skills
communicationinterpersonal skillsproblem-solvingcollaborationdocumentationworkflow improvementtechnical communicationanalytical thinkingstakeholder engagementadaptability
Certifications
Epic Certification