EPIC Applications Analyst II – Patient Access
INTEGRIS Health
full-time
Posted on:
Location Type: Hybrid
Location: Oklahoma City • Oklahoma • United States
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Job Level
About the role
- implement, configure, and maintain Epic and other clinical applications, including the electronic health records (EHR), clinical decision support systems, and other clinical software.
- Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows and processes using technology.
- Participates in system testing and validation to ensure the clinical applications meet regulatory requirements and user needs.
- Maintains accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures. Ensure documentation is accessible to support staff and end-users.
- Participate in testing and validation activities related to Epic software upgrades and enhancements. Ensure that system changes do not negatively impact clinical workflows and patient care.
- Monitor and troubleshoot issues with clinical applications, and provide timely resolution to minimize impact on patient care and clinician productivity.
- Keeps up to date with solutions in the Epic System or other clinical application.
- Works collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
- Participates in all phases of the system development life cycle including development of use cases and evaluation of software solutions.
- Participate in rounding in collaboration with clinical and business end users.
Requirements
- Bachelor's degree with 1 year of experience, or Associate’s with 2 years of experience, or 3 years of healthcare or IT experience.
- Basic understanding of healthcare workflows and terminology.
- Epic Certification is required (certifications may include: EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central or other relevant Epic Apps).
- Occasional travel maybe required.
- Previous experience using verbal and written communication to a variety of audiences through a range of modalities.
- Knowledge of clinical workflows and processes, and experience in implementing and supporting clinical software applications.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues
- Strong interpersonal skills, with the ability to communicate technical information to clinical staff members and other stakeholders.
- Working knowledge of IT solutions and interfacing preferred.
- PREFERRED EXPERIENCE:
- Epic **Prelude**, Epic **Real-Time Eligibility, **Epic **Grand Central**, Epic **Welcome**
Benefits
- front loaded PTO
- 100% INTEGRIS Health paid short term disability
- increased retirement match
- paid family leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EpicEHRclinical decision support systemssystem testingvalidationtroubleshootingsystem development life cycleuse casesclinical software applicationsanalytical skills
Soft Skills
communicationinterpersonal skillsproblem-solvingcollaborationdocumentationworkflow improvementtechnical communicationanalytical thinkingstakeholder engagementadaptability
Certifications
Epic Certification