IntegriChain

Trade Operations Analyst

IntegriChain

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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About the role

  • Manage day-to-day processing, validation, and reconciliation of chargebacks and rebate claims in accordance with contract terms and pricing
  • Validate membership eligibility, effective dates, and contract alignment for chargeback submissions
  • Review and process rebate invoices including DSA, GPO admin fees, and indirect/direct agreements
  • Conduct detailed root cause analysis for chargeback discrepancies and rebate disputes
  • Work directly with wholesalers, GPOs, and internal teams (Finance, Contracting, Membership) to gather supporting data and resolve open items
  • Communicate with Finance Shared Services to reconcile open deductions or payment variances
  • Prepare and maintain documentation, trackers, and audit support across CBK and PBR functions
  • Participate in internal and customer-facing meetings to provide updates, resolve issues, and support performance discussions
  • Assist with peer reviews, QA checks, and documentation updates
  • Support UAT, new customer onboarding, and implementation of new products or pricing setups
  • Identify and recommend process improvements or automation opportunities

Requirements

  • 2-4 years of experience in pharmaceutical chargeback and/or rebate processing
  • Strong understanding of membership validation, contract pricing, GPO structures, and indirect/direct rebate frameworks
  • Hands-on experience with ICyte; Model N, SAP, or other pharma systems (preferred)
  • Proficient in Microsoft Excel (pivot tables, lookups, formulas)
  • Demonstrated ability to perform root cause analysis and resolve complex operational issues
  • Strong written and verbal communication skills for cross-functional and customer-facing interactions
  • Detail-oriented with excellent time management and organizational skills
  • Proactive team player with a commitment to quality and continuous improvement
  • Experience supporting testing and implementations for new clients or system enhancements
Benefits
  • Excellent and affordable medical benefits
  • Non-medical perks including Student Loan Reimbursement
  • Flexible Paid Time Off
  • Paid Parental Leave
  • 401(k) Plan with a Company Match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
chargeback processingrebate processingmembership validationcontract pricingroot cause analysisdata reconciliationQA checksUATautomation opportunitiesExcel
Soft Skills
communication skillsorganizational skillstime managementdetail-orientedteam playerproactivecommitment to qualitycontinuous improvementproblem-solvingcross-functional collaboration