Integrate

Account Manager

Integrate

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Build and nurture strong, long-term relationships with Integrate’s strategic clients, acting as a trusted advisor and key point of contact
  • Lead regular client interactions—including status meetings, upsell conversations, and quarterly business reviews (QBRs)—to ensure alignment and drive meaningful outcomes through the Integrate platform
  • Proactively promote the adoption of new and enhanced features to maximize platform value across your customer portfolio
  • Manage the full lifecycle of renewals and upsell opportunities, ensuring seamless execution and alignment with customer goals
  • Partner closely with Product, Design, and Engineering teams to provide customer-driven insights that help shape the product roadmap and improve user experience
  • Work cross-functionally with internal teams to ensure a coordinated, high-quality experience for every client
  • Demonstrate excellent presentation and communication skills, operating with a sense of urgency, ownership, and professionalism
  • Play an active role in contributing to team initiatives and fostering a collaborative, positive culture at Integrate

Requirements

  • 6+ years of experience in account management, customer success, or client services within a SaaS or technology company
  • Proven ability to manage and grow enterprise or strategic accounts
  • Strong understanding of SaaS business models, customer lifecycle, and retention drivers
  • Experience with tools like Salesforce or similar CRM/CSM platforms
  • Excellent relationship-building, communication, and negotiation skills
  • Analytical and data-driven with the ability to derive insights to guide client strategy
  • Bachelor’s degree in Business, Communications, or related field preferred
Benefits
  • Remote work 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successclient servicesSaaS business modelscustomer lifecycleretention driversdata analysisinsight generation
Soft Skills
relationship-buildingcommunicationnegotiationpresentationcollaborationownershipprofessionalismurgency