
Sales Operations Manager
Intapp
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $115,000 - $120,000 per year
About the role
- Build and maintain dashboards, scorecards, and forecasting models to support pipeline visibility and sales performance for the Financial Services vertical.
- Use SQL to pull, clean, and model data from multiple systems to provide deep analysis on trends, pipeline quality, win/loss patterns, retention risk, and revenue performance.
- Diagnose performance gaps using data-driven insights and recommend corrective action in collaboration with Sales Leadership.
- Monitor vertical-specific KPIs (deal velocity, conversion benchmarks, ACV trends, territory coverage, and product adoption metrics).
- Design and continuously refine sales processes tailored to the Financial Services vertical, using quantitative analysis to validate improvements.
- Implement process automations and workflow logic in the CRM to increase sales productivity and reduce administrative overhead.
- Administer and optimize the CRM platform, ensuring accurate data capture across complex financial institution hierarchies and multi-stakeholder buying groups.
- Own forecasting processes for the Financial Services sales vertical, using data modeling, historical trends, and rep-level analytics to improve forecast accuracy.
Requirements
- 4–7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or similar analytical roles.
- Strong SQL skills with experience joining large datasets, building data models, and writing performance-optimized queries.
- Advanced proficiency in Excel/Google Sheets and BI/analytics tools (Looker, Tableau, Power BI, or similar).
- Deep understanding of B2B SaaS or enterprise sales cycles; experience in Financial Services or FinTech is highly preferred.
- Demonstrated ability to turn quantitative analysis into clear, actionable recommendations.
- Experience managing CRM systems (Salesforce, HubSpot, or vertical CRM platforms), including automation and workflow development.
- Strong communication and presentation skills, with the ability to deliver insights to senior leadership.
Benefits
- Professional development opportunities supported by a community of experienced professionals.
- Reimbursement for training and continuing education to help you stay ahead in your career.
- Modern, open offices designed to inspire creativity and collaboration.
- Complimentary lunches and fully stocked kitchens.
- Comprehensive wellness and flexible time off programs.
- Family-formation benefits and support during your family-building journey.
- Paid volunteer time off and a donation matching program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLdata modelingdata analysisExcelGoogle SheetsLookerTableauPower BICRM automationworkflow development
Soft Skills
communicationpresentationcollaborationanalytical thinkingproblem-solving