Lead and develop a high-performing team delivering IAM capabilities for brokers, partners, and customers, including coaching, hiring, career development, and performance management.
Build and manage a multi‑year IAM Strategy and Roadmap (authentication, authorization, identity lifecycle), aligned to business priorities, risk reduction, and regulatory requirements.
Own operational effectiveness of IAM platforms and services: manage vendors, SLAs, cost, and integrations; establish reference architectures and patterns for application teams.
Drive platform simplification and modernization (consolidation, vendor rationalization, standards adoption) and cost efficiency without compromising security or user experience.
Evaluate new capabilities; lead POCs and onboarding, in line with the roadmap (e.g., phishing‑resistant MFA, passkeys/WebAuthn, risk‑based authentication, consent management).
Guide squads in backlog management, sprint planning, and iterative delivery; define clear OKRs and KPIs.
Serve as a trusted advisor to product, engineering, security risk, operations, compliance, and business stakeholders; balance conversion and user friction against risk reduction.
Support projects and programs by decomposing complex initiatives into phased deliverables; manage dependencies and risks; provide transparent status and risk reporting up to senior leadership.
Ensure services meet SLOs for availability, performance, and resilience; implement robust observability (metrics, logs, traces), synthetic monitoring, alerting, and runbooks; define on‑call and incident response expectations and lead post‑incident reviews.
Partner with Risk/Compliance to meet financial services regulatory expectations (e.g., SOC 2, ISO 27001, OSFI, and OSC, as applicable); ensure audit readiness and timely findings remediation.

Requirements

Bachelor’s degree in Computer Science, Information Security, Engineering, or related field; or equivalent experience.
10+ years in information technology with at least 3 years managing technical teams in security or IAM; experience leading cross‑functional initiatives at scale.
3+ years of hands‑on experience with IAM, including modern authentication (OIDC/OAuth2, SAML, FIDO2/WebAuthn/passkeys), token lifecycles, authorization and session management.
Strong understanding of: IAM concepts: identity lifecycle for customers/partners, federation, RBAC/ABAC, externalized policy engines, provisioning/de‑provisioning, and segregation of duties where applicable.
Security and app delivery: cryptographic protocols/TLS, reverse proxies and CDNs/edge, API security, bot mitigation and fraud signals, OWASP Top 10, and secure SDLC practices.
Platform engineering: Kubernetes and orchestration, infrastructure‑as‑code, CI/CD, feature flags and safe rollout patterns, observability, zero‑trust principles, and DR/BCP for auth systems.
Experience with major IAM solutions is an asset (e.g., IBM Security Verify, Okta/Auth0, ForgeRock, Ping, Azure AD/Entra External ID).
Demonstrated portfolio planning, dependency management, and risk mitigation; proven ability to define and track product and reliability metrics.
Initiative, creativity, and autonomy: proactive in seeking data and stakeholder input, managing expectations, articulating trade‑offs, and driving continuous improvement.
Excellent communication and influence skills, including executive updates and guidance for engineering teams.
Strong ethical principles and understanding of security and privacy by design in customer contexts.
Relevant certifications are an asset (e.g., IAM vendor certs, CISSP, CCSP, cloud, product management).
French is an asset - For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
No Canadian work experience required however must be eligible to work in Canada.

Benefits

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IAMOIDCOAuth2SAMLFIDO2token lifecyclesRBACABACKubernetesCI/CD

Soft Skills

coachingperformance managementinitiativecreativityautonomycommunicationinfluencerisk mitigationstakeholder managementcontinuous improvement

Certifications

CISSPCCSPIAM vendor certscloud certificationsproduct management certifications