Intact

Business Analyst II, OPL

Intact

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$74,800 - CA$91,400 per year

About the role

  • Lead requirements to migrate business units to the new underwriting platform; document functional specifications and ensure the solution meets ROI goals.
  • Act as the primary point of contact for the Trade Credit Operations Manager, providing consistent status updates, risk assessments, QA testing, and progress reports on all active projects.
  • Beyond the system transition, provide ongoing BA support for diverse operational needs, process improvements, and ad-hoc business initiatives within the Trade Credit department.
  • Facilitate sessions with national stakeholders to seek consensus on differing interests, manage priorities, and remove roadblocks to keep teams on plan.
  • Analyze complex data sources to provide actionable recommendations; create guides and visual documentation to bridge the gap between IT and business users.
  • Identify change and provide QA during test planning and execution to ensure the integrity of the Trade Credit systems and workflows.

Requirements

  • Minimum 5 to 7 years of relevant experience.
  • Proven experience with SaaS is required.
  • Education: Bachelor’s degree in Business Administration, or any combination of equivalent education and experience.
  • Project Management Expertise: A strong background in Project Management is required.
  • Trade Credit Knowledge: Experience in Trade Credit insurance, Underwriting systems, or the broader insurance industry is a significant asset.
  • Analytical Skills: Highly developed problem-solving skills with the ability to manage multiple files and initiatives simultaneously.
  • Language: Bilingualism (English/French) is required.
Benefits
  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaSProject ManagementQA testingData analysisFunctional specificationsProcess improvementsChange managementUnderwriting systemsTrade Credit insuranceProblem-solving
Soft Skills
CommunicationStakeholder managementConsensus buildingRisk assessmentPrioritizationOrganizational skillsTeam collaborationAdaptabilityAnalytical thinkingBilingualism