Intact

Senior ERP Consultant

Intact

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

CloudERPETLSQL

About the role

  • Collaborate closely with all internal and external project stakeholders to ensure a successful implementation of GenetiQ.
  • Lead workshops to gather requirements and assist in defining a blueprint and project plan, including data migration and third party integrations.
  • Act as the subject matter expert for technical components during the implementation lifecycle, including scoping, configuration, testing, and go-live support.
  • Ensure the project is defined, designed, and configured effectively to best support the customer’s needs.
  • Validate that the customer understands the specifications of the software, such as inclusions and exclusions.
  • Liaise with customers and third parties to define requirements, configure API’s and develop integrations with external systems such as eCommerce, and draft written specifications.
  • Assist the development team with understanding of specifications during the development of modifications, and subsequently test and document developed changes.
  • Become an expert in GenetiQ to educate and advise customers on best practices.
  • Provide expert input to Project Manager, including comprehensive task definition on project plan, estimation of work duration, identification of potential risks, etc.
  • Train colleagues in the operation of software to ensure a smooth hand over of projects to the support function.
  • Train the customer’s project team and provide knowledge transfer in the operation of software.
  • Deliver specialized training on technical topics, as well as demonstrations to support pre-sale consultancy.
  • Advise customers on technical best practices, including data tools, migration methodology, API integrations, SQL scripting, IT deployment, security policies, etc.
  • Design and modify reports and forms, including incorporation of SQL scripts to meet customer requirements.
  • Take responsibility within an implementation to ensure all customer documentation is completed, that a pre-live checklist is prepared, and that the customer is ready to go live.
  • Lead the data migration ETL (Extract, Transform, and Load) process from the legacy system to GenetiQ, ensuring accuracy of open balances, historical transactions, and relevant master data.
  • Resolve, or assist in the resolution of, customer questions and issues arising from the implementation and subsequent live operation of software at customer sites.
  • Attend project meetings when required, internally or with clients, to gain or impart knowledge on current status of projects and to document details.
  • Complete all relevant project management documentation and help with standardization.
  • Collaborate with IT stakeholders on cloud deployment, networking, access controls, and security best practices.
  • Remain engaged with customers after go-live to provide support and ensure continuity of experience.
  • Daily timesheet completion in line with company procedures.
  • Ensure project work is appropriately billed to the customer.
  • Escalate any complexities to the relevant teammate, department, or manager.
  • Live the core values and take responsibility for ensuring an experience of excellence for the customer.
  • Collaborate with the customer to professionally and proactively manage change.
  • Influence the customer to follow a process that will help with the smooth transition to GenetiQ.

Requirements

  • Must be located within the US.
  • 5+ years experience within an equivalent role.
  • Bachelor’s degree or higher with a concentration in business or tech.
  • IT certifications are a plus.
  • Strong technical aptitude and analytical skills.
  • Strong communication skills, both verbal and written.
  • Ability to work independently and as part of a team, balancing several concurrent projects.
  • Can present professionally at a senior level and ensure the presentations are focused on the customer’s needs.
  • Willingness to travel on-site to customers within the US as needed.
  • Willingness to work outside regular business hours on occasion.
  • Experience working across ERP functional areas, with a concentration on technical aspects of project implementations, such as data migration ETL, deployment architectures, and report writing.
  • Strong understanding of database and integration technologies.
  • Experience within the Lumber and Building Materials industry is a plus.
Benefits
  • Healthcare: Medical, Dental and Vision
  • Short & Long Term Disability
  • AD&D Insurance
  • 401K Plan
  • Employee Assistance Program
  • Intact Wellness Reimbursement: Whether it's a gym or a golf club membership, we support the efforts of Intacters to keep active.
  • PTO: 20 days Per annum plus Intact observes the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Day, Day after Christmas Day plus two floating holidays.
  • Flexibility: Our flexible working helps Intacters to manage a better work-life balance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data migrationETLAPI integrationsSQL scriptingreport writingcloud deploymentnetworkingsecurity policiestechnical specificationsproject management
Soft Skills
communication skillsanalytical skillsteamworkindependencepresentation skillscustomer focusproblem-solvingcollaborationtrainingchange management
Certifications
IT certificationsBachelor's degreeMaster's degree