Intact Technology

Consultant

• Engage and collaborate with customer & internal project teams from project initiation through project completion.
• Advise teams on communications, training, and enablement best practices.
• Develop communications and enablement strategies for small, medium, and large strategic projects or programs.
• Create and deliver multimedia communications (emails, SharePoint articles, presentation decks, videos, etc.) and training plans.
• Oversee and contribute to the creation of training and enablement materials (User Guides, Quick Reference Guides, Videos, Live Training sessions).
• Coordinate training events and track delivery and effectiveness, implementing improvements as needed.
• Initiate and deliver facilitated sessions with the customer, fellow team members, or independently.
• Audit, maintain, and update training materials as required.
• Report project status, risks, and needs to project managers, program managers, and supervisors.

Change Readiness Consultant