Intact Technology

Senior Architect

Intact Technology

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

ITSMServiceNow

About the role

  • The Architect works directly with assigned clients aligning their technology strategy and capabilities with their overall business outcomes.
  • Their main duties include designing ways to incorporate business processes, creating and implementing architectural artifacts and models, and suggesting improvements to current internal capabilities, functions and processes that the platform supports.
  • This role requires strong communication, critical thinking and analytical skills to ensure the client has and understands the right technical strategy and tactical execution to transform their vision and mission into reality.
  • Serve as the client’s technical trusted advisor and main point of contact for client stakeholders.
  • Oversee various sized projects to drive technology transformation and ensure they meet quality standards and objectives.
  • Create and implement comprehensive architecture artifacts that align with the business and IT organizational strategy and goals.
  • Understand client organization initiatives and evaluate technology strategy, organization, business applications, and infrastructure to suggest improvements.
  • Identify, build, and leverage relationships with business and managerial stakeholders to create an infrastructure that meets the business needs, ensure client satisfaction, and translates opportunities into sales.
  • Oversee architecture landscape for the platform and make recommendations as it relates to the business, application, technical, security, and data architecture.
  • Identify opportunities that reduce costs and improve efficiency for IT and business operations by providing target state solution architecture, assessments, and gap analysis to conduct trade-off discussions.
  • Create, perform, and enforce compliance architecture for specific projects against established architectural criteria, business objectives, change control, and data management.
  • Remain current with industry and platform emerging technologies; recommend their adoption as necessary.

Requirements

  • A Bachelor's Degree in Information Technology or a related field and 1 year of work-related experience or 5 years of work-related experience.
  • 5+ years’ experience in consulting including and conducting in-depth analysis.
  • 5+ years experience delivering solutions on one or more enterprise platforms such as ServiceNow, Salesforce etc.
  • 4+ years’ experience leading teams with technical resources.
  • ITIL Foundation Certification and one or more ITIL Certifications.
  • Working knowledge of enterprise architecture frameworks such as TOGAF, Zachman etc.
  • Working knowledge of IT governance/delivery frameworks such as ITIL, COBIT, Agile, PMI etc.
  • Experience in modeling and graphical representations.
  • Experience building tactical working relationships with stakeholders.
  • Experience delivering moderate to high complex technology solutions at both program and project management level engagements.
  • Ability to learn on the job towards speaking the customer’s language.
  • Experience as either a major stakeholder in platform governance or has implemented the platform such as Salesforce, ServiceNow, etc. in two or more organizations.
  • Humble and authentic by being transparent, freely sharing knowledge, open minded, and seeks feedback to improve.
  • Trusted Advisor through being an active listener, which seeks to understand and applies skill and experience thoughtfully, knows their audience, and builds relationships with Clients and Intact colleagues.
  • Team Builder who engages multi-skilled teams internally and externally, drives collaboration and influences outcomes.
  • CIS Data Foundation (CMDB and CSDM) Certification and one or more other CIS Certifications such as ITSM, ITAM, HRSD, etc.
  • Certified Technical Architect
  • Certified System Administrator
  • Certified Application Developer
  • Architecture Excellence Accreditation
  • ServiceNow Implementation Badge
Benefits
  • Ongoing personal and professional development opportunities.
  • Flexible paid time off, plus 12 paid holidays.
  • Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
  • Qualified 401(k) program.
  • Virtual happy hours and team-building events.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise architecturebusiness process modelinggap analysissolution architecturedata managementtechnical strategyproject managementanalytical skillstactical executioncompliance architecture
Soft skills
communicationcritical thinkingrelationship buildingactive listeningcollaborationtransparencyopen-mindednessteam buildingclient satisfactionfeedback seeking
Certifications
ITIL Foundation CertificationCIS Data Foundation CertificationCertified Technical ArchitectCertified System AdministratorCertified Application DeveloperArchitecture Excellence AccreditationServiceNow Implementation BadgeITIL CertificationCIS ITSM CertificationCIS ITAM Certification