Intact Technology

Architect

Intact Technology

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

ServiceNow

About the role

  • The Architect works directly with assigned clients aligning their technology strategy and capabilities with their overall business outcomes.
  • Their main duties include designing ways to incorporate business processes, creating and implementing architectural artifacts and models, and suggesting improvements to current internal capabilities, functions and processes that the platform supports.
  • Serve as the client’s technical trusted advisor and main point of contact for client stakeholders.
  • Oversee various sized projects to drive technology transformation and ensure they meet quality standards and objectives.
  • Create and implement comprehensive architecture artifacts that align with the business and IT organizational strategy and goals.
  • Understand client organization initiatives and evaluate technology strategy, organization, business applications, and infrastructure to suggest improvements.
  • Identify, build, and leverage relationships with business and managerial stakeholders to create an infrastructure that meets the business needs, ensure client satisfaction, and translates opportunities into sales.
  • Oversee architecture landscape for the platform and make recommendations as it relates to the business, application, technical, security, and data architecture.
  • Identify opportunities that reduce costs and improve efficiency for IT and business operations by providing target state solution architecture, assessments, and gap analysis to conduct trade-off discussions.
  • Create, perform, and enforce compliance architecture for specific projects against established architectural criteria, business objectives, change control, and data management.
  • Remain current with industry and platform emerging technologies; recommend their adoption as necessary.

Requirements

  • A Bachelor's Degree in Information Technology or a related field or 3 years of work-related experience.
  • 3+ years’ experience in consulting including conducting in-depth analysis.
  • 3+ years’ experience working across the platform such as Salesforce, ServiceNow, etc.
  • 2+ years’ experience leading teams with technical resources.
  • ITIL Foundation Certification.
  • Knowledge of industry-standard enterprise architecture frameworks such as TOGAF, Zachman, etc.
  • Knowledge of industry-standard best-practice frameworks such as ITIL, COBIT, PMI, Agile, etc.
  • Experience in modeling and graphical representations.
  • Experience building tactical working relationships with stakeholders.
  • Experience delivering low to moderate complexity technology solutions at project management level engagements.
  • Ability to learn quickly and adapt communication to the customer’s language.
  • Experience as either a stakeholder in platform governance or has implemented the platform such as Salesforce, ServiceNow, etc. in one or more organizations.
  • Humble and authentic by being transparent, freely sharing knowledge, open-minded, and seeks feedback to improve.
  • Trusted Partner through being an active listener, which seeks to understand and applies skill and experience thoughtfully, knows their audience, and builds relationships with Clients and Intact colleagues.
  • Team Builder who engages multi-skilled teams internally and externally, drives collaboration and best practice recommendations.
Benefits
  • Ongoing personal and professional development opportunities.
  • Flexible paid time off, plus 12 paid holidays.
  • Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
  • Qualified 401(k) program.
  • Virtual happy hours and team-building events.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
architecture artifactsbusiness process designtechnology transformationgap analysiscompliance architecturemodelinggraphical representationsproject managementsolution architecturecost reduction strategies
Soft skills
technical advisorrelationship buildingclient satisfactionactive listeningadaptabilitytransparencyopen-mindednessteam collaborationstakeholder engagementfeedback seeking
Certifications
Bachelor's Degree in Information TechnologyITIL Foundation Certification