Insurify

HR Business Partner

Insurify

full-time

Posted on:

Location Type: Hybrid

Location: Cambridge • Massachusetts • United States

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Salary

💰 $115,000 - $135,000 per year

About the role

  • Build strong, trusted relationships with employees and leaders, becoming a go-to partner and coach across the organization
  • Develop a deep understanding of how the business operates to inform people decisions
  • Partner with leaders to support organizational growth, including team structure, workforce planning, and change management
  • Support how teams are structured and scaled, while coaching managers to effectively lead distributed, shift-based teams
  • Partner with leaders to improve performance, including guidance on expectations, sales performance, and incentive structures
  • Use data and trends to inform recommendations and drive practical, scalable people solutions
  • Manage employee relations issues with fairness and sound judgment, escalating when needed
  • Lead key P&C processes such as engagement surveys, performance management, and compensation reviews
  • Support learning and development initiatives that build skills across the organization
  • Collaborate with People & Culture teams globally and partner with regional teams to ensure consistency across locations
  • Contribute to cross-functional P&C initiatives that drive meaningful change
  • Stay aware of relevant regulatory and licensing requirements, partnering with specialists as needed
  • Foster a positive, collaborative, and inclusive team environment

Requirements

  • 3-5+ years of HR Business Partner or related experience, ideally supporting customer-facing or operations teams (e.g., sales, service, or support) in high-volume environments
  • Experience in insurance or technology sectors, and/or supporting customer-facing teams (e.g., agents, customer service, contact centers, or digital support)
  • Strong understanding of US employment law and experience managing employee relations in complex or high-volume settings
  • Experience supporting distributed teams, shift-based workforces, or global organizations
  • Proven ability to build strong relationships and influence stakeholders across all levels of the organization
  • Strong coaching and communication skills, with experience supporting managers in performance-driven environments
  • Ability to translate business needs into practical people solutions and drive initiatives from start to finish
  • Strong analytical mindset, with the ability to use data to inform decisions and tell a clear story
  • Comfortable working independently in fast-paced, evolving environments, with a proactive and collaborative approach
  • Strong judgment, resilience, and problem-solving skills, with the ability to navigate complex situations with calmness and clarity
  • Familiarity with HRIS tools (e.g., Rippling) and collaboration tools (e.g., Google Workspace, Maestro)
  • Exposure to incentive compensation and/or regulated environments (e.g., licensing) is a plus
  • Bachelor’s degree or equivalent experience.
Benefits
  • Competitive compensation
  • Generous stock options
  • Health, Dental Coverages
  • 401K plan with match
  • Unlimited PTO
  • Generous company holiday calendar
  • Learning & Development Stipends
  • Paid Family Leave
  • Social impact volunteer time
  • Catered lunches in the office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR Business Partner experienceemployee relations managementperformance managementworkforce planningchange managementdata analysiscoachingincentive compensationUS employment lawlearning and development
Soft Skills
relationship buildinginfluencing stakeholderscommunicationproblem-solvingjudgmentresiliencecollaborationproactive approachanalytical mindsetability to navigate complex situations