Insurify

Product Designer

• Champion a user-centered design approach across the organization.
• Lead the end-to-end design process—from research and strategy to prototyping and testing—for complex, high-impact product experiences.
• Define user needs and goals through Jobs to Be Done, user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
• Conduct in-depth user research (interviews, usability testing, analytics) to surface insights and solve real customer pain points.
• Collaborate closely with product managers, engineers, marketers, and stakeholders to ensure designs are both inspired and feasible.
• Communicate design rationale clearly and persuasively across all levels, including engineering, commercial, and executive stakeholders.
• Facilitate alignment, inspire teams, and drive clarity in ambiguous problem spaces.
• Stay current on UX trends and apply innovative thinking to solve complex challenges.

Senior Product Designer

• Champion a user-centered design approach across the organization.
• Understand and design for the end-to-end design process—from research to prototyping and testing—for complex, high-impact product experiences.
• Define user needs and goals through Jobs to Be Done, user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
• Conduct in-depth user research (interviews, usability testing, analytics) to surface insights and solve real customer pain points.
• Collaborate closely with product managers, engineers, marketers, and stakeholders to ensure designs are both inspired and feasible.
• Communicate design rationale clearly and persuasively across all levels, including engineering, commercial, and executive stakeholders.
• Facilitate alignment, inspire teams, and drive clarity in ambiguous problem spaces.
• Stay current on UX trends and apply innovative thinking to solve complex challenges.

Technical Recruiter

• Join as a Senior Technical Recruiter on a 6-month contract managing end-to-end hiring for 5-8 roles within Engineering and Product teams
• Oversee the full-cycle recruiting process, including job posting, sourcing, screening, coordinating interviews, and facilitating offers
• Collaborate with hiring managers to understand hiring needs, define job requirements, and develop sourcing strategies
• Source and engage top talent through multiple channels, ensuring a diverse pipeline of qualified candidates
• Utilize Greenhouse for applicant tracking and managing recruiting workflows
• Effectively communicate with teams using Gmail, Slack, and Google Sheets for scheduling, reporting, and collaboration
• Represent the company’s values and culture, providing an exceptional candidate experience throughout the hiring process

Chief Marketing Officer

• Own Net Revenue, Contribution Margin, unit economics, LTV, and forecast accuracy
• Lead the commercial engine end-to-end: Partnerships/Supply, Strategic Demand Partnerships, Proprietary Products & Monetization, Pricing & Yield, LTV, Revenue Operations & Analytics, Lifecycle/CRM, Policy & Monetization Experiments, and Agency Operations
• Strengthen supply & demand by improving carrier economics, expanding state coverage, vertical expansion and B2B partnerships
• Partner with Product and Engineering to ship pricing/ranking experiments and funnel improvements to raise quote-to-bind and contribution margin
• Implement performance management systems: KPIs, OKRs, revenue truth model, RevOps dashboards, revenue council cadence, and experiment governance
• Build and enforce comp plans tied to margin gates; hire, mentor and develop a high-caliber commercial organization
• Own daily performance of agency/contact center including staffing, WFM, conversion/QC/QA targets, scripting, compliance, and vendor management

Chief Commercial Officer

Data Analyst

• Own the process of researching, aggregating, and analyzing data to support Insurify’s content and front-end features
• Assist in the effort to create more efficient processes for:
• Developing, cleaning, and integrating new data sources
• Creating replicable, scalable aggregation views of proprietary dataset(s)
• Displaying aggregated data in support of Insurify content
• Analyze SEO product and business performance data by:
• Running A/B tests
• Maintaining dashboards and preparing key visuals for broader stakeholders
• Diving deep in the data to uncover new insights in user behavior
• Document and create solutions for data quality issues
• Ultimately, we want someone excited to tackle various structured and unstructured problems using data

SEO Data Analyst

Customer Support

• Expertly assess and evaluate the best path of resolution for customer issues including coverage challenges, complaints, and payment issues during incoming calls, ensuring that customers receive timely and effective solutions.
• Contribute to a smooth and successful customer experiences through the coordination of onboarding documents (insurance policies, supporting documentation) needed for sale finalization
• Apply problem-solving skills and understanding of insurance industry workflows to navigate complex situations, ensuring that customers receive the best possible outcomes
• Ensuring the information is accurate and verifying customers' coverage. Often may need to deliver proof of insurance paperwork and resolve billing and general issues to ensure customer satisfaction.
• Assist in the development of new processes for the onboarding and retention of customers. Provide feedback for improvements of existing processes.
• Play a crucial role in resolving carriers and customers complaints by presenting well-considered solutions and alternatives within the timeframes set, and follow up to ensure that any issue has been fully resolved.
• Ensure no client is overlooked by entering into carrier portals and pulling lists of clients and initiating timely follow-ups. Proactively educate customers on how to avoid potential policy interruptions and premium increases, helping them to maintain stable and affordable coverage.

Customer Service Representative

Product Manager

• Product Vision & Leadership: Define and articulate the product vision, strategy, and roadmap, ensuring alignment with company goals. Lead and inspire cross-functional teams to deliver exceptional product experiences.
• Data-Driven Insights: Conduct deep dives into data, user behavior, and performance metrics to identify root causes, uncover opportunities, and inform product decisions.
• Strategic Growth & Optimization: Identify and pursue new opportunities to enhance user value, increase conversion, and drive revenue, while continuously optimizing existing features and experiences.
• Execution & Performance Management: Proactively identify areas of underperformance, develop clear improvement strategies, and lead initiatives from conception through successful execution and measurement. Operate with a high degree of autonomy, independently troubleshoot complex issues, and navigate ambiguity to drive solutions without getting stuck.
• Stakeholder Alignment & Communication: Facilitate clear and consistent communication among teams and stakeholders, ensuring alignment on goals, timelines, and progress, and fostering effective cross-functional collaboration.
• Market & User Research: Cultivate a deep understanding of market trends, partner industries, and user needs through thorough research and insightful questioning to inform product development.