Insurify

IT Support

• Maintain employee laptops, peripherals, and business applications
• Solve complex technical issues across our IT environment
• Collaborate with team members from software engineering and other departments to support their technical needs
• Deliver service-oriented support as a key member of our IT support team
• Procure, configure, and support Mac devices as our primary platform, with occasional Windows support.
• Provide technical support and troubleshooting for MDM-related issues, ensuring high availability and performance.
• Maintain an inventory of IT laptops, conference room equipment, network devices, and other systems.
• Provide training to users on the use of IT systems and hardware.
• Create and maintain documentation of IT processes and system configurations.
• Analyze support tickets to spot underlying trends and potential issues.
• Manage and automate onboarding and offboarding processes.

IT Support Specialist

Journalist

• Dive deep into proprietary data sources to find and write the stories that will interest the media and establish Insurify as the leading source of insurance data
• Gather and analyze public data and research to balance topical and tangential content topics
• Keep track of topics and trends in the media to understand how our data, content, studies and reports can can pickup on trending topics
• Program survey to gather qualitative and quantitative insights
• Play a key role in creating a proactive content strategy that drives media attention and builds authority
• Analyze competitor content and successes to identify opportunities for improvement
• Drive the data content strategy and creation for auto, homeowners, and other insurance verticals related to personal finance
• Own the whole process of data content creation from ideation to data analysis to writing
• Identify opportunities to collaborate with stakeholders to launch new data content

Data Journalist

Business Analyst

• Analyze a novel dataset to recommend areas for the business to improve
• Operate and improve a core data product optimizing for multiple competing KPIs
• Build new data pipelines to support tracking of a new business initiative
• Innovate data modeling and data presentation to drive business understanding
• Improve prediction accuracy of our customer acquisition machine learning bidding algorithms
• Build reports and dashboards to help power the company’s decision making
• Do customer segmentation analysis to discover where to improve Insurify products