Insurify

Insurance

• Maintain various state licenses and expert knowledge base through continuing education classes, periodic trainings, and the self-study of insurance products and industry trends
• Uncover customer insurance needs through a consultative approach, determine the course of action and recommend tailored solutions that effectively address their unique situations. Leveraging your deep product knowledge and industry experience, assist customers in understanding the value and importance of the solution provided, ensuring informed decision making.
• Contribute to the company’s success and growth by achieving and exceeding production targets
• Ensure compliance with state regulatory guidelines, safeguarding the agency’s reputation and operational integrity.
• Collaborate with management to develop and execute personalized success plans, driving both individual and organizational performance.
• Contribute to the agency’s continuous improvement by providing insights and recommendations for enhancing products and processes, supporting its overall growth.
• Foster a positive work environment with high energy and unwavering ethical standards, setting the tone for team success.

Digital Insurance Agent

Marketing

• Champion Brand Voice: Uphold the brand’s tone and style across marketing and creative assets and copy, providing feedback to ensure strategic alignment and quality across all deliverables
• Ensure Marketing Compliance: Partner with legal, creative, retention, marketing, and carrier teams to ensure all customer touchpoints meet compliance and brand standards
• Coordinate Campaign Assets: Collaborate with creative, design, performance marketing, and brand teams to define campaign needs, align on asset requirements, and support timelines, deliverable tracking, and documentation, and own trafficking for paid, organic, and retention marketing initiatives
• Streamline Operations: Help improve marketing workflows, documentation, and cross-team processes in partnership with creative operations
• Provide Cross-Functional Support: Collaborate with performance marketing, creative, design, and brand teams on a variety of initiatives, including supporting projects, ad-hoc campaigns, and other creative or operational needs as they arise

Marketing Coordinator

Backend Engineer

• Work with our product team to architect and develop new features
• Optimize existing features using modern development techniques to improve speed and reliability
• Write comprehensive test suites that fortify our codebase
• Deploy to production often

Senior Backend Engineer

Product Designer

• Champion a user-centered design approach across the organization.
• Lead the end-to-end design process—from research and strategy to prototyping and testing—for complex, high-impact product experiences.
• Define user needs and goals through Jobs to Be Done, user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
• Conduct in-depth user research (interviews, usability testing, analytics) to surface insights and solve real customer pain points.
• Collaborate closely with product managers, engineers, marketers, and stakeholders to ensure designs are both inspired and feasible.
• Communicate design rationale clearly and persuasively across all levels, including engineering, commercial, and executive stakeholders.
• Facilitate alignment, inspire teams, and drive clarity in ambiguous problem spaces.
• Stay current on UX trends and apply innovative thinking to solve complex challenges.

Senior Product Designer

• Champion a user-centered design approach across the organization.
• Understand and design for the end-to-end design process—from research to prototyping and testing—for complex, high-impact product experiences.
• Define user needs and goals through Jobs to Be Done, user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
• Conduct in-depth user research (interviews, usability testing, analytics) to surface insights and solve real customer pain points.
• Collaborate closely with product managers, engineers, marketers, and stakeholders to ensure designs are both inspired and feasible.
• Communicate design rationale clearly and persuasively across all levels, including engineering, commercial, and executive stakeholders.
• Facilitate alignment, inspire teams, and drive clarity in ambiguous problem spaces.
• Stay current on UX trends and apply innovative thinking to solve complex challenges.

Technical Recruiter

• Join as a Senior Technical Recruiter on a 6-month contract managing end-to-end hiring for 5-8 roles within Engineering and Product teams
• Oversee the full-cycle recruiting process, including job posting, sourcing, screening, coordinating interviews, and facilitating offers
• Collaborate with hiring managers to understand hiring needs, define job requirements, and develop sourcing strategies
• Source and engage top talent through multiple channels, ensuring a diverse pipeline of qualified candidates
• Utilize Greenhouse for applicant tracking and managing recruiting workflows
• Effectively communicate with teams using Gmail, Slack, and Google Sheets for scheduling, reporting, and collaboration
• Represent the company’s values and culture, providing an exceptional candidate experience throughout the hiring process

Chief Marketing Officer

• Own Net Revenue, Contribution Margin, unit economics, LTV, and forecast accuracy
• Lead the commercial engine end-to-end: Partnerships/Supply, Strategic Demand Partnerships, Proprietary Products & Monetization, Pricing & Yield, LTV, Revenue Operations & Analytics, Lifecycle/CRM, Policy & Monetization Experiments, and Agency Operations
• Strengthen supply & demand by improving carrier economics, expanding state coverage, vertical expansion and B2B partnerships
• Partner with Product and Engineering to ship pricing/ranking experiments and funnel improvements to raise quote-to-bind and contribution margin
• Implement performance management systems: KPIs, OKRs, revenue truth model, RevOps dashboards, revenue council cadence, and experiment governance
• Build and enforce comp plans tied to margin gates; hire, mentor and develop a high-caliber commercial organization
• Own daily performance of agency/contact center including staffing, WFM, conversion/QC/QA targets, scripting, compliance, and vendor management

Chief Commercial Officer

Data Analyst

• Own the process of researching, aggregating, and analyzing data to support Insurify’s content and front-end features
• Assist in the effort to create more efficient processes for:
• Developing, cleaning, and integrating new data sources
• Creating replicable, scalable aggregation views of proprietary dataset(s)
• Displaying aggregated data in support of Insurify content
• Analyze SEO product and business performance data by:
• Running A/B tests
• Maintaining dashboards and preparing key visuals for broader stakeholders
• Diving deep in the data to uncover new insights in user behavior
• Document and create solutions for data quality issues
• Ultimately, we want someone excited to tackle various structured and unstructured problems using data

SEO Data Analyst

Customer Support

• Expertly assess and evaluate the best path of resolution for customer issues including coverage challenges, complaints, and payment issues during incoming calls, ensuring that customers receive timely and effective solutions.
• Contribute to a smooth and successful customer experiences through the coordination of onboarding documents (insurance policies, supporting documentation) needed for sale finalization
• Apply problem-solving skills and understanding of insurance industry workflows to navigate complex situations, ensuring that customers receive the best possible outcomes
• Ensuring the information is accurate and verifying customers' coverage. Often may need to deliver proof of insurance paperwork and resolve billing and general issues to ensure customer satisfaction.
• Assist in the development of new processes for the onboarding and retention of customers. Provide feedback for improvements of existing processes.
• Play a crucial role in resolving carriers and customers complaints by presenting well-considered solutions and alternatives within the timeframes set, and follow up to ensure that any issue has been fully resolved.
• Ensure no client is overlooked by entering into carrier portals and pulling lists of clients and initiating timely follow-ups. Proactively educate customers on how to avoid potential policy interruptions and premium increases, helping them to maintain stable and affordable coverage.

Customer Service Representative

Product Manager

• Product Vision & Leadership: Define and articulate the product vision, strategy, and roadmap, ensuring alignment with company goals. Lead and inspire cross-functional teams to deliver exceptional product experiences.
• Data-Driven Insights: Conduct deep dives into data, user behavior, and performance metrics to identify root causes, uncover opportunities, and inform product decisions.
• Strategic Growth & Optimization: Identify and pursue new opportunities to enhance user value, increase conversion, and drive revenue, while continuously optimizing existing features and experiences.
• Execution & Performance Management: Proactively identify areas of underperformance, develop clear improvement strategies, and lead initiatives from conception through successful execution and measurement. Operate with a high degree of autonomy, independently troubleshoot complex issues, and navigate ambiguity to drive solutions without getting stuck.
• Stakeholder Alignment & Communication: Facilitate clear and consistent communication among teams and stakeholders, ensuring alignment on goals, timelines, and progress, and fostering effective cross-functional collaboration.
• Market & User Research: Cultivate a deep understanding of market trends, partner industries, and user needs through thorough research and insightful questioning to inform product development.