Instrumentum

Operations

• Provide leadership oversight across all operational functions within the region – including Sterile Processing, Transportation, and Facilities
• Lead and develop site-level Directors, Managers, and Coordinators across disciplines
• Establish regional priorities, performance goals, and operating standards
• Align all site operations with company strategy and regional growth initiatives
• Drive operational integration across departments to ensure seamless execution
• Ensure consistent adherence to AAMI, CDC, CMS, DOT, OSHA, and accreditation standards across all sites
• Oversee audit readiness, inspection outcomes, and regulatory compliance across functions
• Standardize workflows, documentation, and process execution across facilities and teams
• Monitor performance trends across SPD, logistics, and facilities, proactively addressing risks
• Mentor and coach site-level leaders across all operational functions
• Build leadership bench strength and succession pipelines in partnership with HR and Talent
• Drive consistent performance management and accountability frameworks
• Support hiring strategy and onboarding for key operational leadership roles
• Own regional performance metrics across quality, turnaround time, throughput, and service reliability
• Lead root-cause analysis and cross-functional corrective actions
• Identify and scale best practices across sites and functions
• Drive continuous improvement initiatives that enhance efficiency, consistency, and outcomes
• Serve as the regional operational leader in collaboration with clinical partners and health systems
• Align SPD, Transportation, and Facilities with customer expectations and service-level commitments
• Partner with internal leadership across Operations, Logistics, and Facilities to drive system-wide improvements
• Represent the region in executive-level discussions, planning, and growth initiatives.

Regional Director of Operations

Video Editor

• Be on camera. Tell captivating stories about SPD, careers, growth, and the “behind-the-curtain” world of offsite sterilization.
• Help the SPD community and healthcare adjacent folks learn something new about SPD and/or Instrumentum with you in every video.
• Record frequent short-form videos (primarily Instagram & TikTok) that bring SPD, offsite sterilization, and healthcare careers to life.
• Host “walk-and-talk” interviews with SPD techs, leaders, vendor reps, and occasionally surgeons—think “Good Morning America reporter who knows a little about a lot meets factory tour.”
• Lean into the “learn with me” concept: openly admit what you don’t know, ask smart questions, and bring viewers along as you explore SPD processes, technology, and career paths.
• Create social-first video content from idea to upload.

Video Content Creator

Director

• Provide leadership oversight for sterile processing operations across multiple Richmond-area sites
• Lead and develop site-level Directors, Coordinators, and SPD leadership teams
• Establish regional priorities, performance goals, and operating standards
• Align site operations with company strategy and regional growth initiatives
• Ensure consistent adherence to AAMI, CDC, CMS, and accreditation standards across all sites
• Oversee regional audit readiness, inspection outcomes, and policy implementation
• Mentor and coach SPD Directors and leadership teams within the region
• Partner with HR and Talent to build succession pipelines and leadership capability
• Implement and monitor regional quality metrics (accuracy, turnaround time, throughput, compliance)
• Lead regional root-cause investigations and systemic corrective actions
• Serve as the regional SPD leader in collaboration with Logistics, Transportation, Facility Leadership, and external partners.

Regional Director of Operations

Video Content Creator

Regional Director – Sterile Processing