Instrument

Art Director

• Partner with product, design, and engineering teams to evolve and scale a **multi-brand design system**
• Define and drive **system-level thinking** across the product experience—balancing consistency with flexibility
• Translate product and UX needs into **scalable, reusable components and patterns**
• Lead design direction with a strong POV on **usability, interaction, and visual craft**
• Collaborate in Figma using **advanced workflows (libraries, branching, versioning)**
• Contribute to or generate **clear documentation**, potentially leveraging AI-assisted workflows (e.g., Figma MCP + coding assistants)
• Ensure design outputs are **production-ready and aligned with system standards**

Associate Design Director – Contract

AI Engineer

• Design and manage complex multi-agent workflows
• Architect state management for LLMs
• Write, test, and version-control system instructions for LLMs
• Design and implement moderation and security risk mitigation pipelines
• Work closely with backend and frontend teams for seamless integration

Senior AI Engineer – Contract

Designer

• Contribute to design solutions across platforms and formats, including digital interfaces, visual systems, prototypes and presentation materials.
• Translate creative direction, briefs, and feedback into thoughtful, on-brand design work.
• Apply strong visual fundamentals — typography, color, layout, hierarchy — to produce clear and effective outcomes.
• Support the development and application of design systems and component libraries.
• Work collaboratively with writers, strategists, technologists, and producers to deliver cohesive, cross-disciplinary work.
• Participate actively in critiques, reviews, and working sessions, incorporating feedback into design iterations.
• Communicate design rationale clearly to internal partners and, when appropriate, to clients.
• Prepare and organize working files, assets, and exports for collaboration and downstream production.
• Follow established workflows and design standards while learning when and how to adapt them.
• Manage assigned tasks with attention to detail, meeting timelines and delivery expectations.
• Stay curious about emerging design trends, tools, and best practices.
• Seek feedback proactively and apply learning to strengthen craft and process.
• Contribute to team knowledge sharing and documentation as appropriate.
• Practices Creative Intelligence by staying curious about emerging tools and technologies (including AI) and applying sound judgment about when and how they should inform the work. Continuously learns and experiments while keeping human needs, craft, and responsibility at the center.

Business Development Rep

• Act as one of the primary faces of Instrument in new business conversations.
• Lead discovery and “hello” sessions with prospective clients, uncovering needs and mapping them to Instrument’s capabilities.
• Manage core inbound opportunities independently, while supporting senior leadership on marquee pursuits.
• Build trust quickly, ensuring client stakeholders see Instrument as a knowledgeable, creative, and strategic partner.
• Partner across the end-to-end sales cycle of inbound requests for core project opportunities, from intake and qualification through proposal development to close.
• Optimize the pursuit and proposal process, making responses, timelines, and communication progressively more efficient and effective.
• Track, analyze, and share pipeline health insights (conversion metrics, deal velocity, source quality, win/loss patterns) with studio leadership.
• Maintain CRM hygiene and ensure pipeline data flows accurately into financial reporting.
• Ensure proactive follow-ups and touchpoints keep opportunities moving forward.
• Optimize and enhance repeatable growth systems: intake rubrics, opportunity score cards, proposal templates, and pursuit playbooks that right-size effort to opportunity.
• Create and maintain highly functional knowledge bases, including case study libraries, competitive positioning, engagement model documentation, and reusable pursuit materials.
• Help identify and establish a suite of tools to support contact enrichment, signal monitoring, stakeholder and organizational mapping.
• Partner with studio leadership and internal technologists/operations teams to identify opportunities to automate processes: brief scoring, response templating, contact intelligence, trigger-based outreach.
• Develop a deep understanding of the studio’s historical work, partnerships, and case studies.
• Be hands-on in building the artifacts of business development - hello and teaser decks, case studies, tailored narratives, proposals and BU-specific positioning, in partnership with the team.
• Translate strategy and creative thinking into client-ready materials that showcase craft, capability, and commercial value.
• Develop a perspective on how to position core services and capabilities, refining that perspective continuously to fit the client’s ecosystem.
• Demonstrate bias toward action, moving quickly to create materials and context that maintain momentum, at a high standard of quality.
• Support studio leadership with net-new BU, product area and contact targeting outside existing relationships.
• Amplify and activate ABM strategy across tiered targets, from high-touch to scaled outreach, in partnership with Marcomm.
• Partner with Strategic Growth Directors and studio leadership to re-engage and nurture lapsed relationships.
• Identify expansion opportunities within existing accounts and collaborate on tailored pursuit strategies.
• Develop fluency in engagement models, team design, and productized offerings, supporting their evolution.
• Contribute to strategic growth initiatives, including annual studio planning, account assessments, and re-planning moments.
• Partner with strategy, design, technology and delivery leads during the pursuit process to ensure realistic, differentiated, and inspiring solutions and proposals.
• Ensure studio leaders and individual contributors are managed efficiently in new business processes, with clear briefs, defined time commitments and streamlined involvement.
• Work with studio partners to inform how proposals, project approaches, and engagement designs balance ambition with practicality.
• Be a connective tissue across disciplines, ensuring each pursuit feels integrated and cohesive.
• Connect with central BD, marketing, and BI functions to leverage shared resources and provide studio-specific visibility and intelligence
• Model positive growth behaviors from proactive opportunity identification, to rigorous qualification, strategic confidence, and commercial discipline.
• Support growth training and enablement, helping coordinate pitch and presentation development for team members involved in client-facing moments
• Mentor junior team members involved in pursuit processes
• Contribute to a growth culture that feels like a resource that strengthens the team**

Business Development Manager

Producer

• Lead complex, multi-disciplinary projects from initiation through completion.
• Develop and manage project plans, timelines, and delivery approaches to ensure alignment between scope, schedule, and team execution.
• Monitor project progress and proactively address delivery risks, dependencies, and blockers.
• Maintain delivery momentum by coordinating decisions and aligning stakeholders across teams.
• Support with project planning, project staffing, and delivery preparation for new engagements when appropriate.
• Coordinate cross-functional teams across design, engineering, strategy, and production.
• Partner with EPs, Delivery Director, Staffing/Casting to align staffing plans with project needs and delivery timelines, keeping Float/Resourcing tools up to date.
• Maintain visibility across project workstreams and ensure clear communication among team members and stakeholders.
• Support team collaboration by clarifying roles, responsibilities, and delivery expectations.
• Serve as a primary delivery contact for clients on assigned projects.
• Communicate project status, risks, and delivery considerations with clarity and transparency.
• Guide clients through project decisions, tradeoffs, and evolving priorities.
• Maintain awareness of project and account health and escalate issues when appropriate.
• Manage project financials including budgets, margin and scope tracking.
• Support project scoping and planning efforts in collaboration with Executive Producers and cross-disciplinary partners.
• Lead scope change conversations and ensure project delivery remains aligned with financial expectations.
• Track project performance and adjust delivery plans to maintain scope, timeline, and financial alignment.
• Practices creative intelligence, contributes to improving production practices, delivery workflows, tools, and operational systems that support effective delivery across engagements.

Senior Producer

• Lead design direction across two concurrent website redesigns, ensuring a cohesive system-driven approach across both experiences
• Define and evolve a shared design system, including components, patterns, and templates that scale across multiple sites
• Guide and mentor a team of designers, providing clear feedback and direction to elevate the work
• Partner closely with product, engineering, and production to ensure feasibility and quality in execution
• Stay close to the work—reviewing flows, wireframes, and high-fidelity designs to maintain a high bar for craft and usability
• Establish and reinforce best practices for responsive design, accessibility, and component-based thinking
• Drive alignment with stakeholders, clearly articulating design rationale and decisions
• Identify risks, gaps, or inconsistencies across both builds and proactively solve for them
• Balance speed and quality in a fast-moving, iterative environment

Design Director – Freelance

• Lead creative across a hybrid portfolio of product, brand, and content-driven work, ensuring cohesion across touchpoints
• Act as a senior creative partner to clients, building trust with stakeholders and contributing to long-term account growth
• Operate as an autonomous leader within a complex, fast-moving account—balancing creative excellence, team leadership, and client needs
• Guide teams in designing and delivering high-quality digital products (web, platforms, tools) with strong visual craft and usability
• Shape and elevate content and campaign work, ensuring ideas translate effectively across digital experiences
• Step into the work when needed—concepting, refining, and pushing ideas to the finish line
• Translate complex systems and technical constraints into clear, compelling, and expressive design solutions
• Partner closely with cross-disciplinary leads (strategy, technology, production) to align on vision and execution
• Lead and mentor designers, fostering a culture of craft, curiosity, and creative ambition
• Drive presentations and storytelling for client work, internal reviews, and new business opportunities
• Identify opportunities to expand the scope and impact of the work within an ongoing client partnership

Creative Director

• Lead large, complex, multidisciplinary digital projects from start to finish.
• Manage technical production using Agile methodologies and modern development practices.
• Build and actively manage project plans with a focus on technical scope, timelines, and deliverables.
• Partner with technical leads and developers to write, refine, estimate, and assign development tickets.
• Facilitate sprint rituals including planning, standups, retrospectives, and estimation sessions.
• Lead design breakdown sessions with developers to clarify requirements and align on implementation.
• Monitor project velocity and proactively identify risks to timelines or delivery.
• Ensure the right team members are engaged at the right time to maintain momentum.
• Collaborate closely with cross-functional partners across strategy, design, engineering, and client teams.
• Balance innovative ideas with practical technical feasibility.
• Maintain clear, proactive communication with both internal teams and clients.
• Foster strong working relationships and guide teams through challenges with clarity and calm.

Senior Technical Producer

Graphics Designer

• Build brand identities and systems, as well as connect guidelines to applications across channels
• Understand our clients’ needs—learning the boundaries of their brands—while pushing them into new territories
• Translate brand strategy into powerful visual identity systems from start to finish with a flexible, channel agnostic approach
• Take ideas from concept to build ready assets, employing sharp typography and graphic design
• Work on a multi-disciplinary team in a highly collaborative environment with diverse perspectives and expertise
• Embrace challenges and inspire new ways of thinking and approaching design problems