Instrument

Producer

• Lead complex, multidisciplinary content and campaign engagements from kickoff through launch
• Partner closely with Strategy, Creative, Writing, Technology, and Account leadership to shape delivery approaches and team structures
• Own delivery strategy across projects including staffing plans, budgets, scopes, timelines, forecasts, and operational health
• Build trusted client relationships through clear communication, proactive leadership, and thoughtful problem solving
• Navigate difficult client conversations with confidence, protecting team health, timelines, and scope integrity while maintaining strong partnerships
• Develop proposals, scopes of work, staffing plans, and rate structures for new and expanding initiatives
• Lead project intake and help define scalable delivery processes for content and campaign-focused workstreams
• Guide multidisciplinary teams through ambiguity while creating clarity, momentum, and accountability
• Mentor and support Producers across engagements while contributing to the broader health of the production discipline
• Collaborate with leadership to expand and evolve client partnerships and service offerings

Executive Producer, Content

• Lead complex, multidisciplinary initiatives from kickoff through delivery across brand, digital, and campaign work
• Serve as the day-to-day senior client partner, navigating tough conversations with confidence, tact, and emotional intelligence
• Own project intake, staffing coordination, timelines, scopes, budgets, and overall delivery health
• Partner closely with Creative, Strategy, Writing, and Technology leads to align teams and drive work forward
• Balance strategic thinking with practical execution, ensuring teams stay focused, collaborative, and solutions-oriented
• Proactively identify risks, dependencies, and operational gaps while creating clear paths forward
• Lead internal and external status conversations, project planning, forecasting, and prioritization efforts
• Roll up your sleeves as an individual contributor while the work and team continue to scale
• Help shape production approaches and operational processes that support long-term client growth and delivery excellence

Executive Producer – Contract

Growth Marketing

• Lead strategic growth efforts across a portfolio of existing accounts with active, ongoing work and expansion opportunities
• Develop and maintain quarterly account plans that identify objectives, whitespace opportunities, stakeholder strategies, risks, and growth actions
• Partner with studio leadership to proactively identify new areas of opportunity across client organizations and business units
• Support account retention, expansion, and long-term relationship health through strategic planning and executive engagement
• Help manage inbound growth opportunities and assess prioritization, complexity, and strategic fit
• Identify and shape opportunities before formal briefs exist
• Lead intake conversations with prospective and existing clients, helping define business challenges and potential engagement approaches
• Build and present “hello decks,” functional proposals, and strategic growth recommendations
• Partner with cross-disciplinary teams to scope opportunities, shape engagement strategies, and develop compelling proposals
• Support strategic target-account pursuits and contribute to broader business development initiatives within the studio
• Build trusted relationships with senior client stakeholders across complex organizations
• Navigate large, matrixed environments with multiple decision-makers and evolving priorities
• Develop an understanding of client business needs, organizational dynamics, and market pressures to uncover growth opportunities
• Partner with leadership to establish executive-level touchpoints and deepen strategic relationships
• Contribute to strategic planning conversations, helping evolve client briefs and identify long-term growth opportunities
• Partner closely with Delivery and Production teams to ensure successful transitions from opportunity shaping into execution
• Maintain a strong understanding of trends across technology, AI, product innovation, marketing, and brand experience
• Bring thoughtful perspectives on how emerging technologies and cultural shifts create new opportunities for clients
• Contribute insights that help shape account strategy, offerings, and future client opportunities

Director, Strategic Growth

Designer

• Craft quality and clarity of final deliverables across brand and product surfaces
• Ability to independently drive scoped workstreams from concept through delivery
• Range and versatility across brand expression and UI/UX system design
• Effectiveness in cross-disciplinary collaboration and stakeholder communication
• Quality and impact of critique, including clarity of rationale and ability to elevate team output
• Contribution to scalable systems (brand identity, design systems, component libraries)
• Positive impact on team standards, workflows, and overall design culture
• Lead scoped design workstreams from concept through delivery, ensuring high craft quality and strategic alignment.
• Translate creative direction into refined, brand-appropriate executions across brand identity systems and UI/UX systems.
• Demonstrate range across expressive brand work and structured digital design, with the ability to move fluidly between both.
• Bring strong taste and a high bar for craft through art direction, typography, composition, and detail.
• Ability to think conceptually and bring abstract ideas into tangible designs
• Demonstrate an understanding and awareness of design and marketing landscape to identify novel and distinct opportunities for brand experiences, storytelling, and systems
• Apply strong design judgment to elevate work quality, clarity, and cohesion across deliverables.
• Balance creative ambition with practical execution to meet timelines and project goals.
• Collaborate closely with writers, strategists, technologists, and producers to deliver cohesive, cross-disciplinary work.
• Participate actively in critiques and reviews, offering clear rationale and actionable feedback.
• Present work effectively both internally and to clients, with confidence and clarity in design decisions.
• Communicate design thinking in a way that builds alignment and trust across teams.
• Contribute to the creation and evolution of brand identity systems and UI/UX design systems, including component libraries and scalable frameworks.
• Identify gaps, inconsistencies, or opportunities for improvement and proactively recommend solutions.
• Follow and help refine team workflows and standards to improve efficiency and quality.
• Explore new methodologies and technologies to improve how we deliver work.
• Support the growth of Designers through informal mentorship, feedback, and modeling strong design practices.
• Share knowledge, best practices, and learnings with the broader design team.
• Contribute to a collaborative, curious, and high-performing design culture.
• Use of Google Workspace and Slack for documentation, presentation, and async communication.
• Active participation in team systems for critique, documentation, and async rituals.
• Openness to exploring new tools that improve craft and cross-disciplinary collaboration.
• This role may take on related responsibilities as needs evolve, kept aligned to the role’s level and core purpose.

Senior Designer – Generalist

Software Engineer

• Lead development of complex features and interfaces across projects.
• Architect and implement scalable front-end solutions within broader systems.
• Balance performance, accessibility, and maintainability in technical decisions.
• Identify and address technical risks early in the process.
• Partner closely with design, strategy, production, and back-end teams.
• Communicate technical rationale and tradeoffs to varied audiences.
• Support alignment between creative intent and technical execution.
• Own the quality and integrity of development deliverables within workstreams.
• Improve workflows, tooling, and documentation to support team efficiency.
• Review code and provide constructive feedback to peers.
• Support the growth of more junior developers through feedback and guidance.
• Share knowledge, patterns, and best practices across teams.
• Model strong collaboration, accountability, and craft excellence.
• Practices Creative Intelligence by staying curious about emerging tools and technologies (including AI) and applying sound judgment about when and how they should inform the work. Continuously learns and experiments while keeping human needs, craft, and responsibility at the center.
• This role may take on related responsibilities as needs evolve, aligned to the role’s level and core purpose.

Senior Developer

Art Director

• Partner with product, design, and engineering teams to evolve and scale a **multi-brand design system**
• Define and drive **system-level thinking** across the product experience—balancing consistency with flexibility
• Translate product and UX needs into **scalable, reusable components and patterns**
• Lead design direction with a strong POV on **usability, interaction, and visual craft**
• Collaborate in Figma using **advanced workflows (libraries, branching, versioning)**
• Contribute to or generate **clear documentation**, potentially leveraging AI-assisted workflows (e.g., Figma MCP + coding assistants)
• Ensure design outputs are **production-ready and aligned with system standards**

Associate Design Director – Contract

AI Engineer

• Design and manage complex multi-agent workflows
• Architect state management for LLMs
• Write, test, and version-control system instructions for LLMs
• Design and implement moderation and security risk mitigation pipelines
• Work closely with backend and frontend teams for seamless integration

Senior AI Engineer – Contract

• Contribute to design solutions across platforms and formats, including digital interfaces, visual systems, prototypes and presentation materials.
• Translate creative direction, briefs, and feedback into thoughtful, on-brand design work.
• Apply strong visual fundamentals — typography, color, layout, hierarchy — to produce clear and effective outcomes.
• Support the development and application of design systems and component libraries.
• Work collaboratively with writers, strategists, technologists, and producers to deliver cohesive, cross-disciplinary work.
• Participate actively in critiques, reviews, and working sessions, incorporating feedback into design iterations.
• Communicate design rationale clearly to internal partners and, when appropriate, to clients.
• Prepare and organize working files, assets, and exports for collaboration and downstream production.
• Follow established workflows and design standards while learning when and how to adapt them.
• Manage assigned tasks with attention to detail, meeting timelines and delivery expectations.
• Stay curious about emerging design trends, tools, and best practices.
• Seek feedback proactively and apply learning to strengthen craft and process.
• Contribute to team knowledge sharing and documentation as appropriate.
• Practices Creative Intelligence by staying curious about emerging tools and technologies (including AI) and applying sound judgment about when and how they should inform the work. Continuously learns and experiments while keeping human needs, craft, and responsibility at the center.

Business Development Rep

• Act as one of the primary faces of Instrument in new business conversations.
• Lead discovery and “hello” sessions with prospective clients, uncovering needs and mapping them to Instrument’s capabilities.
• Manage core inbound opportunities independently, while supporting senior leadership on marquee pursuits.
• Build trust quickly, ensuring client stakeholders see Instrument as a knowledgeable, creative, and strategic partner.
• Partner across the end-to-end sales cycle of inbound requests for core project opportunities, from intake and qualification through proposal development to close.
• Optimize the pursuit and proposal process, making responses, timelines, and communication progressively more efficient and effective.
• Track, analyze, and share pipeline health insights (conversion metrics, deal velocity, source quality, win/loss patterns) with studio leadership.
• Maintain CRM hygiene and ensure pipeline data flows accurately into financial reporting.
• Ensure proactive follow-ups and touchpoints keep opportunities moving forward.
• Optimize and enhance repeatable growth systems: intake rubrics, opportunity score cards, proposal templates, and pursuit playbooks that right-size effort to opportunity.
• Create and maintain highly functional knowledge bases, including case study libraries, competitive positioning, engagement model documentation, and reusable pursuit materials.
• Help identify and establish a suite of tools to support contact enrichment, signal monitoring, stakeholder and organizational mapping.
• Partner with studio leadership and internal technologists/operations teams to identify opportunities to automate processes: brief scoring, response templating, contact intelligence, trigger-based outreach.
• Develop a deep understanding of the studio’s historical work, partnerships, and case studies.
• Be hands-on in building the artifacts of business development - hello and teaser decks, case studies, tailored narratives, proposals and BU-specific positioning, in partnership with the team.
• Translate strategy and creative thinking into client-ready materials that showcase craft, capability, and commercial value.
• Develop a perspective on how to position core services and capabilities, refining that perspective continuously to fit the client’s ecosystem.
• Demonstrate bias toward action, moving quickly to create materials and context that maintain momentum, at a high standard of quality.
• Support studio leadership with net-new BU, product area and contact targeting outside existing relationships.
• Amplify and activate ABM strategy across tiered targets, from high-touch to scaled outreach, in partnership with Marcomm.
• Partner with Strategic Growth Directors and studio leadership to re-engage and nurture lapsed relationships.
• Identify expansion opportunities within existing accounts and collaborate on tailored pursuit strategies.
• Develop fluency in engagement models, team design, and productized offerings, supporting their evolution.
• Contribute to strategic growth initiatives, including annual studio planning, account assessments, and re-planning moments.
• Partner with strategy, design, technology and delivery leads during the pursuit process to ensure realistic, differentiated, and inspiring solutions and proposals.
• Ensure studio leaders and individual contributors are managed efficiently in new business processes, with clear briefs, defined time commitments and streamlined involvement.
• Work with studio partners to inform how proposals, project approaches, and engagement designs balance ambition with practicality.
• Be a connective tissue across disciplines, ensuring each pursuit feels integrated and cohesive.
• Connect with central BD, marketing, and BI functions to leverage shared resources and provide studio-specific visibility and intelligence
• Model positive growth behaviors from proactive opportunity identification, to rigorous qualification, strategic confidence, and commercial discipline.
• Support growth training and enablement, helping coordinate pitch and presentation development for team members involved in client-facing moments
• Mentor junior team members involved in pursuit processes
• Contribute to a growth culture that feels like a resource that strengthens the team**

Business Development Manager

• Lead complex, multi-disciplinary projects from initiation through completion.
• Develop and manage project plans, timelines, and delivery approaches to ensure alignment between scope, schedule, and team execution.
• Monitor project progress and proactively address delivery risks, dependencies, and blockers.
• Maintain delivery momentum by coordinating decisions and aligning stakeholders across teams.
• Support with project planning, project staffing, and delivery preparation for new engagements when appropriate.
• Coordinate cross-functional teams across design, engineering, strategy, and production.
• Partner with EPs, Delivery Director, Staffing/Casting to align staffing plans with project needs and delivery timelines, keeping Float/Resourcing tools up to date.
• Maintain visibility across project workstreams and ensure clear communication among team members and stakeholders.
• Support team collaboration by clarifying roles, responsibilities, and delivery expectations.
• Serve as a primary delivery contact for clients on assigned projects.
• Communicate project status, risks, and delivery considerations with clarity and transparency.
• Guide clients through project decisions, tradeoffs, and evolving priorities.
• Maintain awareness of project and account health and escalate issues when appropriate.
• Manage project financials including budgets, margin and scope tracking.
• Support project scoping and planning efforts in collaboration with Executive Producers and cross-disciplinary partners.
• Lead scope change conversations and ensure project delivery remains aligned with financial expectations.
• Track project performance and adjust delivery plans to maintain scope, timeline, and financial alignment.
• Practices creative intelligence, contributes to improving production practices, delivery workflows, tools, and operational systems that support effective delivery across engagements.