Instrument

Business Development Rep

• Act as one of the primary faces of Instrument in new business conversations.
• Lead discovery and “hello” sessions with prospective clients, uncovering needs and mapping them to Instrument’s capabilities.
• Manage mid-tier opportunities (Tier 2–3) independently, while supporting senior leadership on top-tier pursuits.
• Build trust quickly, ensuring client stakeholders see Instrument as a credible, strategic partner.
• Own the end to end sales cycle of inbound requests with the Head of Growth, Director and Associate Manager to ensure only the best opportunities enter the pipeline.
• Track, analyze, and share pipeline health insights (conversion metrics, deal velocity, source quality) with the Director of BD.
• Ensure proactive follow-ups and touchpoints keep opportunities moving forward.
• Be hands-on in building the artifacts of business development — decks, case studies, tailored narratives, and proposals in partnership with the team.
• Translate strategy and creative thinking into client-ready materials that showcase Instrument’s craft and ambition.
• Create clarity and momentum by delivering materials quickly and at a high standard of quality.
• Partner with strategy, design, and delivery leads during the pursuit process to ensure realistic, differentiated, and inspiring solutions.
• Work with finance and operations partners to scope opportunities and build proposals that balance ambition with practicality.
• Be a connective tissue across disciplines, ensuring each pursuit feels integrated and cohesive.
• Create a safe space for junior team members to stretch while providing support in high-stakes situations.
• Model confidence, curiosity, and collaboration in every client-facing moment.
• Partner with Account Directors and Business Leadership to support past partners through nurturing and re-engagement.
• Attend events in alignment with the Director of BD’s focus.
• Identify expansion opportunities within existing accounts and collaborate on tailored pursuit strategies.
• Ensure clients feel supported beyond the initial pitch, strengthening Instrument’s reputation for partnership.

Business Development Manager

Program Manager

• Make Things. You’re a maker at heart. You turn ideas into motion and create clarity through artifacts — decks, briefs, dashboards, updates — whatever it takes to move work forward and keep people aligned.
• Pivot, and Then Pivot Again. You’re fluid, proactive, and comfortable in the gray. The future isn’t fixed, it’s shaped by how we show up, guide others, and adapt as we go.
• Keep the Big Things Moving. You’ll help drive the most important initiatives across the company, translating big, ambitious goals into real plans with milestones, owners, and momentum. You define the roadmap and do not need to be told what to do next.
• Connect the Dots. You’ll bring teams together, surface risks early, and make sure everyone’s rowing in the same direction, from the C-suite to cross-functional partners.
• Bring Visibility to the Work. You’ll build simple, clear systems that show where we’re making progress, where we’re stuck, and what’s next, creating visibility for leadership and the broader team.
• Clear the Path. When you see a bottleneck, you find a way through. You’ll design more effective processes, identify inefficiencies, and help the organization move faster and smarter.
• Be the Execution Partner. You’ll act as the operational right hand to the CEO, keeping priorities on track, meetings productive, and communication tight. You make sure nothing falls through the cracks.
• Tell the Story & Manage Change. You’ll craft updates, recaps, and comms that bring clarity, helping people see not just what’s happening, but why it matters and bring the teams along.

Senior Program Manager

Strategy

• Serve as the strategic lead for key P&R workstreams, ensuring all deliverables align with client objectives and brand strategy.
• Build trusted client relationships, acting as a senior thought partner who can simplify complexity and influence decision-making.
• Identify opportunities to grow strategic engagement across the account, connecting initiatives to business impact.
• Support quarterly business reviews and strategic presentations that highlight impact, learning, and future opportunities.
• Act as a key strategic resource for senior Google leaders, providing insights, counsel and clear narratives that inform priorities and shape decision-making across the account.
• Maintain an awareness of and fluency in the global movements, developments, and trends impacting the AI landscape and Google’s AI technologies.
• Lead the development of campaign strategies, creative briefs, and messaging frameworks that translate insights into actionable creative direction.
• Synthesize business goals, audience insights, market trends, and performance data into clear recommendations.
• Partner with creative teams to ensure strategic integrity and consistency throughout the creative process.
• Guide and mentor junior strategists to elevate strategic thinking across all deliverables.
• Work closely with account, production, and creative leads to align strategy with project roadmaps and resourcing plans.
• Design and facilitate regular workshops and brainstorms to identify meaningful business, marketing, and storytelling opportunities in service of quarterly and annual goals.
• Support the integration of AI and innovative tools to drive efficiency and elevate strategic output.

Strategy Director

Designer

• Instrument is looking to expand our freelance roster with detail-oriented Production Designers to support high-volume web design system translation projects for our digital product clients.
• This role involves translating existing desktop webpage designs into an established, component-based design system.
• All components and visual guidelines will be mapped ahead of time, so your primary focus will be on accurate application of templates, thoughtful alignment, and consistent visual execution across all pages.
• This is an excellent opportunity for designers who thrive on clean files, precision, and systemized design, and want to be part of a flexible freelance network.
• Location: Remote, candidates based in Central or South America preferred.
• Interested in joining Instrument’s freelance roster? Apply today! By applying, you’ll be considered for future freelance engagements across a variety of projects.
• Apply an existing design system to a large set of desktop webpage layouts in Figma
• Translate visual designs into production-ready comps using predefined templates and components
• Follow a structured process to ensure design consistency and accuracy across page designs
• Partner with a Lead Designer and Project Manager to prioritize deliverables and review progress
• Ensure visual alignment with existing templates, spacing, grids, typography, and imagery
• Maintain organized Figma files with strong naming conventions and layered structure
• Flag inconsistencies or component gaps to the internal team when needed

Business Development Manager

Senior Program Manager

Strategy Director

Production Designer, Product Focus