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Strategy Director
InstrumentStrategy Director at Instrument leading strategy and UX for multiple brand and digital projects. Responsible for high-level client relationships and strategic team leadership across initiatives.
About the role
Key responsibilities & impact- Serve as the senior strategic lead across multiple client engagements and portfolios simultaneously.
- Ensure strategic rigor, clarity, and coherence across projects, from discovery through delivery.
- Oversee and guide strategists and teams through ambiguity and complexity by applying sound judgment while maintaining quality standards across the work.
- Bring expert-level fluency in UX and brand strategy for digital experiences.
- Balance and integrate brand thinking with detailed UX; comfortable operating across both with equal rigor.
- Apply experience strategy to complex, multi-touchpoint engagements involving brand, content, and digital product.
- Actively contribute to 2-3 pitches at a time in collaboration with creative, design, and account disciplines.
- Get up to speed quickly on new categories and client contexts with minimal ramp time.
- Bring a sharp, distinctive strategic POV to pitch situations; confident presenting to senior and executive stakeholders.
- Partner with discipline and studio leadership to identify and pursue new business opportunities.
- Build and maintain trusted relationships with senior and executive-level client stakeholders.
- Partner with Client Executive Directors and account leadership to identify and grow new opportunities.
- Present strategic direction and recommendations with confidence, credibility, and influence.
- Balance client advocacy with business objectives and delivery realities.
- Hire, manage, and develop strategists across levels, building a strong and resilient team.
- Define, codify, and implement clear, repeatable strategic standards and frameworks that elevate quality, improve efficiency, and create consistency across engagements and teams.
- Contribute to internal learning, workshops, and knowledge sharing that scale best practices across the discipline.
- Continuously evolve the discipline by identifying gaps, raising the bar for quality, and ensuring standards keep pace with the work and market within the assigned Studio.
- Set clear expectations for performance, growth, and accountability, and hold leaders accountable for outcomes.
- Foster a culture of strategic excellence, collaboration, and inclusion.
- Ensure team health, resourcing balance, and sustainable delivery.
- Support team structure and scoping needs for net-new projects.
Requirements
What you’ll need- You’ve led strategy at a senior level and are comfortable operating across multiple projects, teams, or accounts—balancing depth with breadth.
- You bring a broad set of strategy skills across brand, digital, product, content, and marketing, with deeper expertise in at least a few of these areas.
- You’re skilled at connecting insights to action—using research, synthesis, and storytelling to shape clear, compelling strategic direction.
- You’re an effective facilitator and communicator, able to lead workshops, guide conversations, and influence senior stakeholders with confidence and clarity.
- You have experience building and leading teams—setting expectations, developing talent, and creating a strong, collaborative culture.
- You understand how to balance client needs, business goals, and delivery realities—making decisions that are both ambitious and practical.
- You’re curious about emerging tools and technologies, and you apply sound judgment about how they can meaningfully improve the work.
Benefits
Comp & perks- Flexible, Hybrid Work Environment
- Great Compensation with Annual Reviews (Learn more about our Pay Philosophy)
- 401(k) Matching with Immediate Vesting
- Robust Medical, Vision, and Accident Insurance
- Generous Paid Holidays and unlimited PTO
- Monthly Wellbeing Stipend
- Career Management and Leadership Training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UX strategybrand strategyexperience strategycontent strategydigital product strategyresearch synthesisstorytellingstrategic frameworksperformance managementteam development
Soft Skills
strategic leadershipeffective communicationfacilitationinfluencecollaborationclient advocacydecision makingcuriosityteam buildingaccountability