Instructure

Business Operations

• Own strategic initiatives that span functions (e.g., pricing, go-to-market, AI investment governance)
• Build quantitative models, dashboards, and frameworks to inform business decisions
• Support annual and quarterly planning cycles; lead the analysis, synthesis, and communication of key insights
• Identify operational bottlenecks and drive process improvements to increase speed and efficiency
• Partner with the Director and executive sponsors to evolve the company’s operating rhythm (OKRs, QBRs, Growth Council)
• Mentor Analysts and Managers; contribute to BizOps best practices and templates

Senior Business Operations Manager

Executive Assistant

• Provide high-level administrative support to two executives, including calendar management, meeting coordination, and travel arrangements
• Serve as a primary point of contact, managing communications, prioritizing requests, and ensuring timely follow-up
• Prepare and edit correspondence, presentations, reports, and other documents
• Coordinate internal and external meetings, including agendas, materials, deliverables, and logistics
• Handle confidential information with discretion and professionalism
• Track and manage action items, ensuring deadlines and deliverables are met
• Support special projects, initiatives, and cross-functional coordination as needed
• Manage expense reports, invoices, and basic budget tracking
• Assist with planning team events, offsites, and leadership meetings

Recruitment

• Manage the full recruitment lifecycle for a diverse range of global roles, from requisition to offer acceptance, across multiple time zones and cultures.
• Partner closely with hiring managers and HR business partners to understand specific talent needs, develop effective recruitment strategies, and create compelling job descriptions.
• Source, engage, and screen candidates using a variety of channels, including LinkedIn Recruiter, applicant tracking systems, professional networks, and industry events.
• Conduct in-depth interviews, assess candidate qualifications, and present qualified candidates to hiring managers.
• Coordinate interview processes, provide timely feedback to candidates, and manage offer negotiations.
• Champion an exceptional candidate experience, ensuring clear communication and a positive impression of Instructure throughout the recruitment journey.
• Utilize data and analytics to track recruitment metrics, identify trends, and continuously improve recruitment processes and strategies.
• Stay informed about global talent market trends, best practices in talent acquisition, and relevant employment laws.
• Contribute to employer branding initiatives and promote Instructure as an employer of choice globally.
• Participate in special projects related to talent acquisition, such as process improvement, technology implementation, or diversity and inclusion initiatives.

Talent Acquisition Partner – Global Recruiting

Manager

• Draft, review, negotiate, and administer a wide variety of commercial contracts, including sales agreements, vendor agreements, partnership agreements, and non-disclosure agreements (NDAs).
• Collaborate closely with internal stakeholders across sales, legal, finance, and product teams to understand business requirements and ensure contracts accurately reflect agreed-upon terms.
• Manage the contract lifecycle from initiation to execution and renewal, utilizing contract management software to track key dates, obligations, and amendments.
• Identify, assess, and mitigate contractual risks, working with legal counsel to ensure compliance with company policies, legal requirements, and industry regulations.
• Develop and maintain contract templates, playbooks, and best practices to streamline processes and ensure consistency.
• Provide training and guidance to internal teams on contract processes, policies, and key contractual provisions.
• Resolve contract-related inquiries and disputes, escalating complex issues to legal counsel as needed.
• Maintain accurate and organized contract records and documentation.
• Assist in the development and implementation of contract management systems and tools.

Contracts Manager

Sales Development Rep

• You will play a critical part in fueling our sales success by driving quality conversations and generating pipeline in alignment with our strategic priorities.
• You take initiative and are motivated to succeed and build your own path to success.
• You are eager to learn, take feedback openly, and seek out ways to implement feedback.
• You care about generating quality conversations and pipeline for our Sales team that will ultimately turn into bookings.
• You are open and collaborative with your fellow SDRs and with our Sales team, sharing knowledge and contributing to overall Drive Team success.
• You are able to address objections, creatively overcome challenges, and adjust your strategies based on research and what each account needs.
• You know our market, our competitors, and how to position our solutions.
• You are able to handle rejection, are creative, strategic and intentional with how you approach your accounts.
• You own your calendar and manage your time effectively, prioritizing tasks to maximize efficiency and results.

Senior Business Operations Manager

Executive Assistant

Talent Acquisition Partner – Global Recruiting

Contracts Manager

Sales Development Representative, Outbound – Professional Education