Instructure

Sales

• Own the global sales compensation strategy and roadmap
• Translate corporate priorities into incentive levers that drive GTM outcomes
• Lead modeling, design and deployment of simple, scalable sales compensation plans, SPIFFs, and recognition programs that are in general alignment with best practices
• Develop new incentive frameworks that improve sales performance
• Serve as an advisor to senior GTM and executive leadership
• Drive scalable processes/systems and governance between Salesforce.com and the Performio commission system
• Work in close collaboration with Finance on a monthly and quarterly basis to ensure timely and accurate commissions calculations
• Conduct market research and competitive analyses to maintain program effectiveness
• Manage high-impact compensation projects and process improvements
• Maintain and evolve the quarterly quota agreements, sales compensation plan, related policies and rules of engagement
• Oversee plan documentation, approvals, and signatures
• Own creation and maintenance of sales compensation training materials
• Deliver streamlined sales new hire and ongoing training for sales compensation programs so the revenue teams have a clear understanding of how they are compensated
• Own compensation escalations beyond Finance or shared services teams
• Lead sales compensation committee to resolve escalations for splits or other commissions

Director of Global Sales Compensation Strategy

Data Scientist

• Design and build knowledge tracing and longitudinal learner models that support mastery and progression features surfaced to customers
• Define mastery and progression signals, model targets, and evaluation criteria aligned to learning outcomes and product requirements
• Build robust training and scoring approaches for noisy, incomplete, and evolving learner interaction data
• Lead evaluation for validity, calibration, stability over time, interpretability, and failure modes, not just predictive accuracy
• Partner with engineering to productionize learner models into reliable services, including deployment, monitoring, and iteration loops
• Collaborate with product and learning partners to translate learning theory into scalable product systems and to communicate model behavior and limitations clearly

Senior Applied Data Scientist, Learner Modeling

HUF 1,600,000 - HUF 2,200,000 per month

AI Engineer

• Design, build, and ship production retrieval systems that power AI product capabilities
• Own vector store selection and operation, including scalability, latency, reliability, cost, and multi-tenant design
• Build indexing and refresh pipelines (chunking, embedding generation, backfills, deletes, versioned indices)
• Implement semantic retrieval patterns, including embeddings, similarity search, metadata filtering, and reranking
• Define and run retrieval evaluation: gold sets, offline metrics, slice analysis, drift detection, and regression gates
• Partner with platform engineers on CI/CD, service templates, monitoring, and incident readiness while owning retrieval correctness and evolution

Senior Applied AI Engineer – Retrieval and Semantic Systems

Platform Engineer

• Build and improve CI/CD workflows for ML/AI services across development, staging, and production environments
• Establish reusable service templates and “golden path” patterns for AI microservices (logging, metrics, tracing, config, secrets, versioning)
• Design and operate orchestration patterns for batch and online workloads on AWS
• Define operational standards for AI services: monitoring, alerting, SLOs, runbooks, incident readiness, and rollback strategies
• Partner with applied AI and research teams to productionize prototypes into stable services without slowing iteration velocity
• Influence platform architecture and engineering standards across a growing Applied AI team

Senior AI/ML Platform Engineer

Art Director

• Oversee creative execution
• Partner with the Global Creative Director to lead the development and execution of all brand and digital collateral. Ensure projects are delivered on brand, on time, and within budget. This includes concept development, design, copywriting, and production.
• Maintain brand consistency
• Ensure all creative output adheres to established brand guidelines and maintains a consistent brand voice and visual identity across all channels.
• Present creative concepts
• Confidently present creative concepts and campaign ideas to internal stakeholders, clearly articulating the strategic rationale and creative vision behind each initiative.
• Stay ahead of trends
• Monitor industry trends, emerging technologies, and creative best practices. Leverage insights and data from multiple sources to inform creative strategy and identify opportunities for innovation.
• Manage resources
• Effectively manage creative resources, including budget allocation, vendor relationships, and project timelines, to ensure efficient and high-quality delivery.
• Collaborate cross-functionally
• Partner closely with marketing teams (segments, communications, and digital), customer experience, product marketing, and sales to ensure creative initiatives are aligned and integrated across the organization.
• Provide constructive feedback
• Offer regular, actionable feedback to team members to support their professional growth and improve overall creative output.
• Champion creative excellence
• Promote a culture of creativity, collaboration, and excellence within the team and across the organization.

Associate Creative Director

Product Designer

• Play an influential role in designing workflows for educators, students, and people that support teaching and learning
• Partner closely with product managers and developers to solve complex problems and ensure the highest quality solutions
• Be an advocate for A11y best practices
• Work with a rapid, iterative mindset, being open and flexible to changes based on user feedback
• Initiate and lead research activities with our customers and users
• Measure the success of products after release
• Build prototypes for user testing
• Use and contribute to a design system to create products with consistent interactions and a shared visual language
• Collaborate with Product and Engineering to ensure the highest quality designs and functionality

Senior Product Designer

Customer Success Manager

• Client Relationship Management: Develop and maintain strong, positive relationships with a portfolio of assigned customers, serving as their primary point of contact and advocate within Instructure.
• Onboarding & Adoption: Guide new and existing customers through successful onboarding processes, ensuring seamless implementation and initial product adoption.
• Proactive Engagement & Value Realization: Regularly engage with customers to understand their evolving needs, identify opportunities for product optimization, and demonstrate the ongoing value of Instructure solutions through business reviews and strategic discussions.
• Risk Mitigation & Issue Resolution: Proactively identify potential risks to customer satisfaction and retention, working collaboratively with internal teams (support, product, sales) to address and resolve issues promptly and effectively.
• Renewal & Expansion: Partner with sales teams to ensure high rates of customer retention and identify opportunities for upsell and cross-sell of additional Instructure products and services.
• Product Expertise: Maintain a deep understanding of Instructure's product suite, including new features and functionalities, to effectively educate and advise customers.
• Customer Feedback & Advocacy: Gather customer feedback and insights, communicating them to internal product and development teams to drive continuous improvement. Act as a customer advocate within Instructure.
• Strategic Planning: Collaborate with customers to develop and execute strategic plans that align Instructure solutions with their organizational goals and objectives.

Customer Success Manager – Higher Education

Full-stack Engineer

• Contribute to the design and build of production features in Rails, TypeScript, and React
• Implement serverless/edge APIs and jobs on AWS (e.g., Lambda, API Gateway, S3/CloudFront, EventBridge/Queues).
• Collaborate on data modeling and ship performant Postgres queries (migrations, indexing, connection mgmt, query optimization).
• Build for international audiences: i18n/l10n pipelines, time-zone correctness, and data residency considerations.
• Instrument services with logs/metrics/traces (OpenTelemetry or similar) and contribute to incident ready observability.
• Follow and promote accessibility (WCAG aware UI), testing (unit/integration/e2e), CI/CD, and participate in code reviews.
• Collaborate with peers, Product/Design, and contribute to technical discussions.

Software Engineer

• Manage key Customer Relationships acting as a strategic partner to identify and communicate value.
• Manage the Instructure customer experience for all customers within your territory
• Work collaboratively with Sales and Renewals to increase market share from the existing account base and identify new business-to-business opportunities
• Act as liaison between the customer and Instructure
• Understand the customer’s vision and goals with the Instructure Learning Platform and help them achieve success
• Act as the voice of the customer, sharing key insights and challenges with Instructure’s Product and Strategy teams.
• Accountable for Customer Satisfaction and working closely with Sales and Renewals to achieve growth targets.

Senior Customer Success Manager, Business and Government

Director

• Own the end-to-end design, implementation, and refinement of enablement programs that align with business goals and drive team effectiveness.
• Establish and maintain scalable enablement processes, ensuring consistency and efficiency across teams.
• Lead a team of US-based enablement professionals that support go-to-market and product enablement for NORAM K12, Higher Ed, and Business & Government sectors.
• Drive the adoption of our customer journey methodology, WinningByDesign by reinforcing key concepts in product and professional development enablement programs. Partner directly with sales and CX leaders to ensure the methodology is foundational to coaching practice and top of mind for leader and peer-led professional development activities.
• Support the implementation and adoption of existing productivity tools (e.g. SalesForce.com, Clari, GainSight) and new go-to-market tools when applicable.
• Collaborate with global teammates (enablement, revenue operations, sales/success leadership, product marketing, product specialists, and marketing) on project priority, delivery method, and the scheduling of enablement initiatives.
• Support and participate in the maintenance, curation, and update of playbooks, enablement program content, courses, and pathways.
• Partner with the Sr. Director of Revenue Enablement to align enablement strategy with Instructure OKRs and consistency across our global enablement activities
• Utilize data-driven insights and analytics to assess program effectiveness and drive strategic programs.
• Contribute to the planning and execution of sales kickoff events to align teams on goals, strategies, and product updates.
• Stay current on industry best practices, trends, and emerging technologies to continuously optimize enablement strategies.

Director, Enablement

Project Manager

• Assist in the development of project plans, schedules, and resource allocation.
• Track project progress, identify potential roadblocks, and report status to senior project managers and stakeholders.
• Facilitate project meetings, including scheduling, preparing agendas, and documenting minutes and action items.
• Coordinate with cross-functional teams (e.g., engineering, product, QA, design) to ensure alignment and task completion.
• Manage project documentation, including requirements, design specifications, and test plans.
• Support the identification and mitigation of project risks and issues.
• Communicate project updates, changes, and decisions to relevant team members and stakeholders.
• Contribute to process improvement initiatives within the project management team.
• Assist in the preparation of project reports and presentations

Associate Project Manager

Human Resources

• Partner with multiple HRBPs to support day-to-day people initiatives across functions (e.g., Engineering, Sales, Marketing, CX, Product, G&A).
• Prepare materials, analysis, and documentation for HRBP-led conversations, leadership meetings, and planning sessions.
• Track action items, risks, and follow-ups across HRBP portfolios to ensure timely execution.
• Support employee lifecycle activities including role changes, promotions, manager transitions, and offboarding.
• Assist with employee relations cases by gathering facts, documenting timelines, and coordinating with HRBPs and HR Shared Services (does not independently lead complex ER cases).
• Ensure consistent application of policies, processes, and documentation standards.
• Support annual and quarterly HR processes such as performance cycles, merit, promotions, engagement surveys, and workforce planning.
• Maintain trackers, dashboards, and documentation to support HRBPs during peak cycles.
• Coordinate communications and ensure leaders and employees understand timelines and expectations.
• Pull, analyze, and validate people data (headcount, attrition, mobility, engagement, performance outcomes).
• Create standardized reports and summaries to support HRBP recommendations and leadership decision-making.
• Identify trends, gaps, and operational risks and flag them proactively to HRBPs.
• Help drive consistency across HRBP practices by maintaining templates, playbooks, and shared tools.
• Identify opportunities to streamline workflows, reduce manual effort, and improve the employee and manager experience.
• Act as a liaison between HRBPs and HR Shared Services to resolve process issues.
• Partner closely with HR Shared Services, Talent, Total Rewards, Payroll, and Legal to ensure seamless execution.
• Serve as a point of contact for managers and employees on standard HR questions, escalating appropriately.

Associate HR Business Partner

Financial Planning and Analysis

• Lead the annual operating plan process, long-range planning, and quarterly forecasting cycles, ensuring alignment with corporate strategic objectives and growth targets.
• Develop and maintain SaaS financial metrics and models to support strategic initiatives and potential M&A analysis.
• Serve as the primary finance business partner to the Executive Leadership Team, driving financial discipline and strategic focus across all departments.
• Present detailed financial analysis, commentary on business performance, and recommended actions to the CEO, CFO, and Board of Directors.
• Provide in-depth analysis of financial results, identifying key drivers of variances against budget, forecast, and prior periods.
• Develop and monitor key performance indicators and SaaS metrics to evaluate business health and efficiency.
• Drive continuous improvement in FP&A processes, systems, and reporting capabilities to increase accuracy, efficiency, and speed of insights.
• Lead, mentor, and develop the global FP&A team, fostering a culture of high performance, analytical rigor, and business partnership.
• Manage the team's workload, priorities, and professional development to ensure the department meets the evolving needs of the growing organization.

Vice President of Financial Planning – Analysis

• Develop and execute strategic account plans to secure the health, growth, and retention of a portfolio of high-volume members.
• Conduct regular strategic executive business reviews (EBRs) with key stakeholders to align on goals, review performance, and identify expansion opportunities.
• Proactively monitor customer health metrics, identify risks, and develop mitigation strategies before issues escalate.
• Serve as the primary point of contact for high-volume members, ensuring seamless communication and a consistently positive customer experience.
• Deeply understand each high-volume member's business objectives, workflows, and desired outcomes to tailor success plans.
• Drive product adoption and utilization across member organizations by providing strategic guidance and best practices.
• Collaborate with Product Management to relay member feedback and advocate for improvements that benefit high-volume users.
• Facilitate training sessions and create resources to support new product feature adoption.
• Be accountable for renewals and minimizing churn within the assigned portfolio.
• Identify opportunities for upselling and cross-selling within existing high-volume accounts and partner with the Sales team to drive these opportunities.
• Maintain accurate and up-to-date documentation of all member interactions, success plans, and forecasts in the CRM.

Customer Success Manager, K12

Recruitment

• Own full-cycle recruiting for Sales and broader GTM roles, with flexibility to support additional functions as needed
• Partner with Sales leaders to develop thoughtful, data-informed hiring strategies
• Build strong, diverse pipelines for Commercial and Enterprise roles through proactive sourcing and creative outreach
• Engage and convert passive talent through personalized, high-quality candidate experiences
• Lead structured interview processes that prioritize quality of hire and long-term impact
• Provide consultative guidance on role scoping, calibration, interview design, and decision-making
• Partner on offer strategy, compensation alignment, approvals, and closing
• Stay current on market trends across SaaS and revenue hiring landscapes
• Continuously improve recruiting workflows, candidate experience, and stakeholder partnership