Territory Business Manager, MA
InStride Health
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $80,000 - $110,000 per year
About the role
- Serve as a subject matter expert on InStride’s services and confidently communicate InStride’s value proposition to a wide range of clinical and operational stakeholders.
- Develop and grow referral relationships across your assigned markets, including health system executives, program leaders, referral coordinators, and influential clinicians.
- Maintain a consistent servicing cadence with existing referral partners to drive satisfaction, performance, and continued referrals.
- Identify and develop new referral channels and community partnerships to expand access to treatment.
- Partner with Marketing to plan and execute local campaigns and events that drive referral and intake growth.
- Deliver presentations and attend local and regional conferences and events to increase community awareness of InStride; bring clinical and operational partners into meetings as needed.
- Collaborate closely with clinical leaders, operations, and growth teams to develop regional strategies to improve referral performance.
- Meet individual performance targets and proactively communicate progress and performance trends.
- Maintain accurate records in InStride’s CRM and sales tools to track pipeline activity, partner engagement, and outcomes.
- Gather and communicate referral partner feedback; partner with Product, Engineering, and Client Success to improve the referral experience and InStride’s solutions.
Requirements
- 3–5+ years of experience in healthcare outreach, provider business development, sales/marketing, healthcare operations, or a related field.
- Strong understanding of provider ecosystems, including large health systems, medium/large primary care and pediatric practices, and affiliated provider networks.
- Based in Massachusetts with experience building referral relationships in the region.
- Proven track record of relationship building and territory growth.
- Ability to leverage internal teams and resources effectively; you take a “quarterback” approach to building markets.
- Strong analytical skills and comfort working with local performance data (e.g., referrals, scheduled intakes, conversion rates, pipeline activity).
- Clear communicator with excellent organization and stakeholder management skills.
- Experience operating in a fast-paced, growth-oriented environment.
- Comfortable using CRM tools and reporting/analytics platforms.
- Willingness to travel as needed based on partnership needs.
Benefits
- Generous benefits package (401k with match)
- Flexible PTO
- paid holidays
- 4 week paid sabbatical
- 12 week paid parental leave
- health benefits starting on your first day
- and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare outreachprovider business developmentsalesmarketinghealthcare operationsrelationship buildingterritory growthdata analysisperformance trackingpipeline management
Soft skills
communicationorganizationstakeholder managementanalytical skillscollaborationproactive communicationadaptabilityleadershipstrategic thinkingcustomer service