InStride Health

Software Engineer

• Design and develop software systems that delight our end users (adolescent patients and their families as well as InStride clinical staff).
• Build maintainable, scalable systems, that are thoroughly tested, documented, and have proper metrics and monitoring.
• Own the vision, technical direction, and work for our mobile application.
• Work closely with our internal product and design teams to help clarify stories and translate business needs into practical technology solutions.
• Research and leverage commercial products, libraries, and tools that can be used to meet business and technical requirements.
• Provide constructive and honest feedback so we can continuously improve.
• Work with our support team to diagnose production issues and fix them as quickly as possible.
• Mentor less-experienced engineers, review code, and teach the engineering group better practices.
• Be an active, creative, agile team member that pushes new features and code every iteration.
• Build and manage integrations between InStride and 3rd party systems.
• Provide technical oversight over feature development, ensure appropriate test coverage, and review and approve pull requests.

Lead Mobile Engineer

Financial Planning and Analysis

• Support monthly, quarterly, and annual financial reporting and forecasting, including leadership and investor packages
• Help drive the annual budgeting process and refine long-term operating models
• Partner with Data, Tech, and Operations teams to model and measure the ROI of strategic initiatives
• Build board and investor-ready materials that distill complex analyses into actionable insights
• Evaluate and implement tools and processes to enhance financial reporting, analytics, and forecasting efficiency
• Analyze potential business adjacencies, partnerships, and new market entries

Manager, Strategic Finance – FP&A

Therapist

• Provide evidence-based individual and group treatment to patients and families
• Use measurement-based care to inform treatment planning
• Collaborate with other care team members (e.g., coach and psychiatrist)
• Provide feedback on program curricula and training protocols
• Provide feedback regarding technology applications in treatment
• Maintain awareness of risk management issues
• Complete documentation in a timely and thorough manner
• Participate in initial and ongoing trainings on evidence-based and tech-enhanced care delivery
• Facilitate skills or skills practice groups, as assigned.

Child & Adolescent Therapist

Director

• Set strategic vision and drive operational excellence for coaching services; oversee Coach Managers and Exposure Coaches
• Collaborate with senior leadership to define and execute strategic direction of team-based clinical care
• Recruit, hire, mentor, and manage a large team; conduct performance reviews and address performance issues
• Develop and implement policies, protocols, and quality assurance processes; participate in quality improvement initiatives
• Provide expert consultation on escalated or complex cases and ensure adherence to evidence-based best practices
• Build data-driven feedback loops and leverage dashboards to monitor performance metrics and outcomes
• Oversee coaching budget and staffing model in consultation with Chief Clinical Operations Officer
• Partner with technology and product teams to identify needs for efficiency, automation, and AI tools
• Track and address provider experience metrics and partner on retention and workforce planning initiatives
• Lead cross-functional initiatives including care delivery innovation and product development

Senior Director of Coaching

Compliance

• Serve as a primary point of contact for clinicians and business teams on compliance questions, especially regarding topics like HIPAA, patient privacy, consent, licensing, and care delivery.
• Partner with the Chief Compliance Officer to design and improve operational processes that support compliance (e.g., streamlining forms, clarifying workflows)
• Draft, maintain, and update policies and procedures that help staff understand and meet regulatory requirements.
• Develop and deliver compliance education for staff, including onboarding training, annual education, and topic-specific refreshers.
• Support delegated credentialing activities, including ensuring compliance with health plan credentialing requirements and responding to payor audits.
• Contribute to payor contract compliance oversight and participate in payor audits as needed.
• Support the continued development of the Quality Program, including monitoring quality metrics, assisting with audits, and participating in quality committees.
• Collaborate with other departments to direct compliance issues to the appropriate channels for investigation and resolution.
• Identify and escalate potential areas of compliance vulnerability and risk, and help develop corrective action plans to address them.
• Support compliant expansion into new markets by partnering with legal and clinical leadership and providing education on new regulatory requirements

Lead Mobile Engineer

Manager, Strategic Finance – FP&A

Child & Adolescent Therapist

Senior Director of Coaching

Compliance Manager