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Senior Manager – Operations Strategy
InStride HealthSenior Manager of Operations Strategy driving cross-functional initiatives at InStride Health. Responsible for overseeing operational scalability and strategy execution for clinical operations and commercial growth.
About the role
Key responsibilities & impact- Own the design and delivery of high-priority operational initiatives end to end, from early strategy through implementation and measurable results.
- Lead strategy discussions with executive sponsors, ensuring operational scalability is built into decisions from day one.
- Translate abstract, conceptual ideas into structured operational solutions, workflows, and blueprints.
- Evaluate and refine future business models to continuously improve operational processes.
- Conduct proactive risk assessments on new initiatives, identifying structural bottlenecks and design challenges before implementation.
- Coordinate working groups across Clinical, Operations, Product, Technology, and Commercial teams, keeping stakeholders accountable to shared timelines and initiative goals.
- Engage executive sponsors and initiative leaders to pressure-test feasibility, surface constraints early, and prepare clear decision briefs that keep leadership informed.
- Build analyses, financial models, and operational business cases that equip leadership with the data needed to evaluate tradeoffs and make informed decisions.
- Partner with the Data and Analytics team to define, build, and refine the operational metrics and dashboards that connect cross-functional execution to the corporate scorecard.
- Diagnose operational inefficiencies by synthesizing data across the business, surfacing root causes, and recommending targeted process improvements.
- Develop solutions across time horizons, identifying quick wins, medium-term process improvements, and longer-term structural changes that compound over time.
- Evaluate and refine operational processes continuously, identifying automation opportunities and structural improvements that improve consistency and efficiency.
Requirements
What you’ll need- Bachelor's degree in business, economics, health policy, or a related field.
- 5 to 7 years of experience in consulting, strategy, operations, or a similar analytical role; experience in healthcare or a high-growth startup strongly preferred.
- Demonstrated ability to manage complex, cross-functional projects from design through delivery, with strong project management instincts and attention to detail.
- Strong analytical skills with experience building business cases, financial models, or operational metrics frameworks; comfort working with data to validate decisions and measure outcomes.
- Excellent communicator with the ability to present to senior stakeholders and synthesize complex information into clear, concise, and actionable outputs.
- Highly organized with the ability to manage multiple workstreams simultaneously without losing sight of priorities.
- Self-directed and comfortable operating in ambiguous, fast-paced environments where priorities shift and resources are constrained.
- Genuine passion for transforming access to pediatric mental health care and the mission of InStride Health.
Benefits
Comp & perks- Generous benefits package (401k with match)
- Flexible PTO
- Paid holidays
- Paid service days
- 4 week paid sabbatical
- 12 week paid parental leave
- Health benefits starting on your first day
- Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment
- Chance to make a far-reaching impact by helping children and families access desperately-needed, evidence-based care
- Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem
- Fully virtual: work from the comfort of your home with periodic in-person retreats
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Case DevelopmentOperational Metrics FrameworksRisk AssessmentWorkflow DesignProcess Automation
Soft Skills
Excellent CommunicationOrganizational SkillsAttention to DetailSelf-DirectedAdaptability