Installation Made Easy, Inc.

Manager

• Monitor provider coverage/capacity within the assigned territory and identify any coverage gaps
• Source and recruit providers with expertise across various home renovation specialties and identify those who meet compliance requirements and align with the overall strategy
• Manage recruiting needs and hand approved providers off to the compliance team for onboarding and activation
• Support compliance specialists in selecting providers throughout the application and activation process
• Manage provider performance by training, coaching, influencing, and holding contractors of varied sizes and sophistication accountable to Confident Remodels’ processes and standards
• Review activity metrics and reports to identify performance improvement opportunities and collaborate with the National Account Manager as needed to develop and implement concrete action plans
• Conduct monthly business reviews with providers, discussing best practices and opportunities for improvement
• Coordinate store visits to meet lead generators and store management and to cultivate relationships
• Identify, document, and share best practices for lead generation, sales, installation, and service
• Find ways to refine processes for automation or greater efficiency, both internally and for our external partners
• Communicate and roll out new initiatives, programs, and policies in the field
• Assist in resolving service issues
• Perform other duties as required.

Regional Manager