Senior Commercial Operations Associate
Instacart
full-time
Posted on:
Location Type: Remote
Location: California • Connecticut • United States
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Salary
💰 $84,000 - $106,500 per year
Job Level
About the role
- Own conference and industry event preparedness from scheduling meetings to completing briefing documentation
- Lead end-to-end planning for team onsites and industry events, including venue coordination, logistics, and pre-event communication
- Coordinate onboarding schedules for new commercial team hires
- Manage and optimize calendars for commercial leaders and team cadences (pipeline reviews, monthly and quarterly business reviews, leadership calls)
- Own logistics for commercial leaders including travel arrangements, booking meeting rooms, and team events
- Use AI to capture weekly sales pipeline meeting notes, identify action items, and track follow-ups
- Triage day to day questions and needs from the team
- Maintain and organize team Google Drive ensuring folders, links, and files are easy to navigate and up to date
- Oversee an outsourced processing team managing a high volume of transactions monthly, ensuring the team follows established processes and maintains pace
- Manage our Executive Sponsor program, ensuring meetings are scheduled, tracked, and followed up on
Requirements
- 4-6 years of experience in operations, project coordination, or a similar role
- Strong proficiency with standard business tools: calendar, email, docs, spreadsheets, and presentations
- Experience in SaaS, CPG, or retail industries preferred not required.
- You're comfortable using AI tools in your daily work and can point to real examples of how they've made you more productive.
Benefits
- Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
- This role is eligible for a new hire equity grant as well as annual refresh grants.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project coordinationevent planninglogistics managementcalendar managementpipeline managementdocumentationteam organizationtransaction processingAI tools usageonboarding coordination
Soft Skills
communicationleadershiporganizational skillsproblem-solvingtime managementteam collaborationadaptabilityattention to detailmultitaskingcustomer service