
Senior Director, E-Commerce – Fulfillment Strategy
Instacart
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$297,000 - CA$313,500 per year
Job Level
Tech Stack
About the role
- Lead the strategic vision and execution for Instacart’s e-commerce and fulfillment Go To Market operations
- Build and scale a high-performance team focused on delivering innovative, flexible, and efficient solutions
- Work with Engineering, Product, Corporate Development, Operations, Legal, Finance, and other cross-functional stakeholders
- Partner with retailers across Instacart’s enterprise portfolio to design tailored solutions
- In partnership with Sales leaders, own key performance metrics
- Leverage deep data insights to anticipate future trends in retailer needs and fulfillment requirements
- Act as a trusted advisor to executive stakeholders
Requirements
- 10+ years of experience in e-commerce sales, strategy, business operations, fulfillment logistics, or related areas
- Proven track record of managing large-scale, operationally complex B2B or B2C e-commerce fulfillment programs
- Strong analytical background with proficiency in interpreting data sets and operational KPIs
- Deep understanding of fulfillment technologies, logistics networks, e-commerce, and delivery marketplaces
- Exceptional communication and leadership skills
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
- Bonuses
- Stock options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
e-commercebusiness operationsfulfillment logisticsdata analysisoperational KPIsfulfillment technologieslogistics networksdelivery marketplaces
Soft Skills
leadershipcommunicationstrategic visionteam buildingcross-functional collaborationanalytical skillstrusted advisor