Inspiren

Full-stack Engineer

• Collaborate with operations, sales, and product teams to understand business challenges and develop robust technical solutions.
• Develop, implement, and maintain our applications
• Analyze software features for performance and make data-driven development decisions.

Senior Software Engineer – Database

Director

• Drives the strategic direction of the account and owns the Operator executive relationship management across assigned accounts
• Maintains ultimate accountability for the success of assigned enterprise accounts as measured by NDR per account
• Primarily responsible for value creation and the development of the Joint Impact Plan at each account ensuring ROI targets are consistently met
• Develop, implement, and continually assess the achievement of the enterprise account strategy
• Oversees a team of Clinical Success Managers to execute the enterprise account strategy within the client communities
• Support the ROI framework for Inspiren products by conducting engaging quarterly business review meetings; actively participate in steering committee meetings to support ownership of Inspiren products within the account
• Builds a pipeline of qualified expansion opportunities (to handoff to AE)
• Deeply embedded within both the Operator leadership and Community Leadership at assigned accounts
• Owns the overall performance in all executive meetings including EBRs, executive monthly meetings, and ad hoc communications
• Ensures community alignment on joint impact plans
• Manages a team of assigned CSMs within a defined segment
• Elevation of product challenges and themes
• Have a constant pulse on community metrics ensuring value is being attained
• Develop a strong relationship with key executives and decision makers to accelerate a growth plan and secure renewals in collaboration with the sales team
• Provide insights and guidance to the internal Inspiren team that is assigned to the account
• Collect, assess and share data on the enterprise account performance
• Develop a deep understanding of the enterprise account’s strategic priorities
• Maintains an up-to-date level of awareness and knowledge of the enterpriseAccount’s value-drivers, and deeply understands partners’ goals and objectives
• Travel 30% of your time; travel to do on-site visits to support client facing activities such as client go live events, monthly leadership meetings, quarterly business reviews and participation in sales activities
• Proactive approach to support activities that foster value-driven utilization of our Inspiren products, leading to measurable outcomes
• Advise partners on the roadmap for achieving success and outcomes with our product
• Actively solicit feedback; communicate findings to appropriate persons
• Regularly monitor product utilization, identify and address any concerns area of under-utilization in real time; continuously work with staff to improve system value-driven utilization, as well as provide recommendations for growth and improvement
• Be smart, accountable, and fearless in the pursuit of Client Success
• Excels under pressure, continuously shifting and adapting to meet the ever changing need of your partners
• Works with clients to develop and obtain approval for market facing communication (case studies, quotes, press releases) reflecting successes within the account
• Identifies opportunities for innovative product design and development and create the path to beta test new products, features and capabilities
• Views his/her roles very much like a franchise owner with responsibility for the overall success and profitability of the enterprise account
• Holds ultimate responsibility for successful outcomes and client ROI at both the facility and enterprise level

Director of Enterprise Accounts

Customer Success Manager

• Participate in the onboarding process for new healthcare organizations, ensuring a smooth and efficient transition to AUGi after go-live, while setting them up for long term sustained success.
• Monitor and analyze adoption metrics and usage data to assess the level of engagement and success of our solution within healthcare organizations.
• Proactively engage with customers to drive increased utilization and value by identifying opportunities for further integration and expansion of the solution.
• Identify and address any barriers or challenges that may hinder adoption or usage of the solution.
• Build and maintain strong relationships with key stakeholders within healthcare organizations, including executives, administrators, and clinical staff.
• Serve as the primary point of contact for customers, addressing their inquiries, providing support, and guiding them through any challenges or issues that arise.
• Conduct regular check-ins and health assessments to ensure customer satisfaction and identify opportunities for improvement or upselling.
• Collaborate with healthcare organizations to understand their ROI goals and objectives related to patient safety.
• Develop and communicate metrics and reports that demonstrate the tangible ROI achieved through the use of our solution, such as reduced fall rates, improved patient outcomes, and cost savings.
• Present ROI findings and facilitate discussions with key stakeholders, showcasing the value and impact of the solution on their organization.
• Maintain a deep understanding of the AUGi platform, its features, and its benefits for healthcare organizations.
• Provide ongoing product education and training to customers, ensuring they are up to date with the latest features and capabilities.
• Serves as a trusted advisor, offering insights and best practices to help customers optimize their usage and achieve their desired outcomes.
• Act as the point person for customer concerns or disruptions, working closely with internal teams to address and resolve service related issues promptly and effectively.
• Advocate for customer needs within the organization, ensuring timely resolution of any technical or operational challenges they may encounter.
• Identify and cultivate success stories and testimonials from healthcare organizations that have achieved significant results and positive outcomes using AUGi.
• Collaborate with marketing and communications teams to develop compelling case studies, testimonials, and other collateral that highlight the value and impact of our solution.
• Gather and analyze customer feedback to identify areas for product improvement or enhancement.
• Collaborate with the product management team to communicate customer needs, requirements, and feature requests, contributing to the ongoing development of the solution.

Clinical Success Manager

Accounting Manager

• Join our team as an Interim Accounting Manager (six month contract)
• Fill a vital role in enhancing our financial infrastructure during a dynamic phase of growth.
• Help lead the completion of our overall tech stack implementation (NetSuite ERP, Tabs, Hardfin, Ramp)
• Complete the transition from an out-sourced finance function to an internal one.
• Craft and refine processes for a better financial close, with an emphasis on meaningful reporting and actionable analysis.
• Collaborate with diverse teams to build a robust foundation for our expanding company.

Billing Specialist

• Monitor customer contracts to ensure accurate invoicing and integrate billing information amongst and between financial systems.
• Generate and issue invoices to clients, track outstanding invoices, and follow up on payments.
• Collaborate with the sales team to confirm invoice accuracy and resolve any disputes.
• Process and post customer payments efficiently while reconciling work by verifying entries against system reports.
• Ensure compliance with revenue recognition principles and internal policies, and confirm the accuracy of revenue reports for financial statements.
• Review and approve revenue recognition schedules generated by Tabs.

Billing Analyst

Platform Engineer

• Own the scalability, reliability, and cost-efficiency of cloud-based infrastructure
• Build and operate monitoring, logging, and alerting systems and lead incident response
• Participate in on-call rotations and drive blameless postmortems to improve MTTR
• Design, implement, and optimize CI/CD pipelines, deployments, and rollback procedures
• Implement automated testing strategy, quality gates, and security scans within CI/CD
• Apply and enforce security best practices in infrastructure, IAM, and deployments
• Support SOC2 and HIPAA compliance efforts
• Partner with product engineering, data, and hardware teams and improve engineer onboarding
• Lead and mentor a small platform engineering team (2–4 engineers) and consolidate platform responsibilities

Staff Platform Engineer

Engineering Manager

• Partner with the CTO to own technical health and operational excellence of the software engineering organization
• Scale the software team from 14 to ~23 engineers in the first year; hire, onboard, and develop engineering managers
• Lead implementation of a new microservices architecture, consistent APIs, and robust testing strategy
• Build and improve modern CI/CD pipelines and developer experience enabling fast, reliable shipping
• Lead teams responsible for applications, integrations, infrastructure, and quality assurance
• Drive operational excellence: improve developer velocity, system uptime, and mean time to resolution (MTTR)
• Mature SDLC: introduce project visibility, documentation, cross-functional communication, and deliberate planning (Agile, Kanban, ScaleUp)
• Serve as a key partner to Head of Product and hardware engineering leaders to solve hardware/software integration challenges
• Establish engineering culture emphasizing psychological safety, high performance, testing, documentation, and security

Vice President of Engineering

• We are looking for a Staff Engineer to serve as a technical leader and force multiplier, tackling our most critical architectural challenges in data modeling, APIs, and platform scalability.
• You will directly impact our ability to scale, accelerate engineering velocity, and establish a culture of technical and operational excellence.
• You will be instrumental in a foundational architectural shift as we expand from acute care into assisted and independent living.
• This role is highly cross-functional: you’ll collaborate closely with product, design, infrastructure, ML, and QA to drive both the architecture we build and the practices we adopt as we expand from acute care into assisted and independent living.
• Own the long-term vision and implementation of our core data models and internal API architecture, ensuring they are scalable, consistent, and well-documented.
• Lead the charge on defining our next-generation data architecture to support new product lines and business models, including collaborating with our ML and Data teams.
• Make architectural choices that unlock velocity across teams, with an eye toward secure, reliable, and repeatable patterns.
• Teach modern best practices for systems design, API architecture, automated testing, observability and security.
• Mentor engineers through pairing, code reviews, and technical design sessions, elevating the skills of the entire org.
• Improve engineering velocity by designing and rolling out a new, standardized API layer and automated testing practices, establishing critical integration test patterns and enforcing coverage.

Staff Engineer

DevOps Engineer

• Design, deploy, and operate cloud-based infrastructure for Inspiren’s senior-living platform.
• Drive automation, reliability, and security across CI/CD pipelines, serverless workloads, and edge services.
• Partner closely with product, engineering, and clinical teams to accelerate feature delivery and support rapid growth.
• Improve developer productivity and the end-to-end software delivery lifecycle to accelerate engineering velocity.
• Ensure 24/7 reliability and observability, including building and operating monitoring, logging, and alerting systems (e.g., CloudWatch, Sentry).
• Manage infrastructure scalability, troubleshoot issues, and implement backups and disaster recovery; align capacity with growth and cost-efficiency.
• Design, implement, and optimize CI/CD pipelines across development, staging, and production; develop rollback procedures and runbooks.
• Implement and enforce automated testing strategy and quality gates, integrate static analysis and testing frameworks, and build dashboards for pipeline health.
• Enforce security best practices, educate team members on security protocols and incident response, and guarantee compliance with HIPAA and data access controls.

Senior DevOps Engineer

Product Marketing

• Lead product marketing strategy and execution across positioning, messaging, launches, sales enablement, pricing, and competitive differentiation.
• Develop and maintain messaging frameworks that clearly articulate value to key personas and segments, ensuring consistency across all channels.
• Own go-to-market planning for new product launches, coordinating across Product, Sales, CS, and Demand Gen to deliver high-impact rollouts.
• Manage and mentor a Product Marketing Manager, providing strategic guidance and ensuring high-impact delivery across launches and initiatives.
• Create and maintain sales enablement assets—pitch decks, playbooks, objection handling guides, competitive battlecards—to increase conversion and deal velocity.
• Conduct market and competitive intelligence, including win/loss analysis, category trends, and customer research, to sharpen differentiation and influence roadmap decisions. Monitor product adoption and attach rates, surfacing insights that drive product growth within accounts and inform marketing programs.
• Partner with demand gen and field marketing to fuel integrated campaigns, expansions into new markets, and vertical plays.
• Maintain proof points and evidence library (stats, testimonials, case studies) to amplify credibility across sales, marketing, and exec communications.
• Support executive storytelling, including QBRs, board updates, and customer presentations, by delivering compelling market insights and narratives.

Director of Product Marketing

Product Manager

• Lead Product Discovery: Champion and execute the product discovery process for highly ambiguous problem spaces. You will be responsible for defining the \"what\" and \"why\" behind our most strategic product bets.
• Drive AI-First Solutions: Identify opportunities to build upon our AI and machine learning technology to create meaningful value for our customers. You will bring and evangelize best practices for building intelligent, data-driven products.
• Establish Product Best Practices: Act as a thought leader and subject matter expert, introducing and maturing product management processes by leveraging AI-powered tools and workflows to streamline research, analysis, and communication.
• Strategic Roadmapping: Define and manage the product roadmap for your domain, prioritizing initiatives based on customer needs, business objectives, and market dynamics.
• Cross-Functional Leadership: Collaborate across GTM and internal teams to align product direction with customer value and business objectives. Drive clarity in communication and priorities across the company.
• Stakeholder Communication: Effectively communicate product vision, strategy, and progress to all levels of the organization, from individual contributors to senior leadership.
• Mentorship: Act as a mentor and coach for other product managers, sharing your expertise and helping to build a world-class product team.

Lead Product Manager

Events

• Plan and execute a tiered event strategy (National, Regional, Local) tied to target accounts and revenue goals.
• Manage end-to-end logistics including: third-party vendor coordination, booth/tabletop design, travel, and on-site execution.
• Activate pre-event campaigns — targeted outreach, paid media, social coverage, and VIP scheduling.
• Oversee lead capture, CRM tracking, and immediate post-event follow-up with Sales and SDR teams.
• Collaborate with the content team to advise, create, and ensure the right materials are available on-site and post-event.
• Measure event performance, reporting on attendees, leads, meetings booked, opportunities, and ROI.