Director, Clinical Success

Inspiren

Director of Clinical Success at Inspiren driving adoption and renewal of products in senior living sector. Managing complex relationships to ensure operational efficiency and client satisfaction across multiple stakeholders.

Posted 6/5/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $175,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Own the operator relationship.
Drive commercial outcomes.
Drive expansion.
Lead with solutions.
Operate at altitude and in the details.
Build structure where none exists.
Mentor and elevate.
Represent the voice of the customer internally.

Requirements

What you’ll need

7+ years of experience in customer success, account management, or enterprise client-facing roles in a SaaS or healthtech environment.
Startup mentality.
Commercial ownership.
Altitude flexibility.
Solutions orientation.
Operational rigor.
EBR and data fluency.
Clinical background preferred.

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Flexible PTO
Equity

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer successaccount managementcommercial ownershipsolutions orientationoperational rigormentoringrelationship managementdata fluencystartup mentalityaltitude flexibility