Inspiration Commerce Group

Operations Manager

Inspiration Commerce Group

full-time

Posted on:

Location Type: Remote

Location: Croatia

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Salary

💰 €1,800 - €3,500 per month

About the role

  • Lead Cross-Functional Projects: Identify and drive high-impact initiatives across multiple functions and entities (e.g., Logistics, Customer Support, Finance, HR, Product, Marketing, etc.). Sometimes you’ll lead a project with various team members, and other times you’ll own it independently end-to-end.
  • Own and Scale Core Operational Domains: Take direct ownership of key day-to-day operational areas with the mandate to improve performance, reliability, customer outcomes, and cost efficiency. Over time, your scope can expand across additional operational teams or departments.
  • Optimize Operational Processes: Improve workflows across teams to enhance efficiency and scalability. Build lightweight, practical systems and processes that reduce chaos, eliminate unnecessary steps, and improve execution speed.
  • Develop and Track KPIs: Build dashboards and reporting systems to monitor performance across your domains. Conduct deep dives into operational data, identify root causes, and turn insights into measurable improvements.
  • Lead Operational Problem-Solving: Proactively identify gaps, inefficiencies, and cross-team friction points. Recommend solutions, align stakeholders, and drive implementation with minimal oversight.
  • Support M&A Integration: Collaborate on integrating newly acquired businesses by aligning processes, systems, service standards, and operational cadence with ICG expectations.
  • Contribute to Strategic Planning & Execution: Partner closely with leadership to shape priorities, pressure-test plans with data, and translate strategy into clear execution plans with owners, timelines, and accountability.

Requirements

  • ~2+ years of experience in a high performance environment: management consulting, BizOps, strategy, operations, product ops, or a high-growth company.
  • Strong analytical thinking: you can go from messy data → clear insight → practical action (this is crucial and will be heavily tested).
  • High ownership: you don’t wait to be told what to do.
  • Excellent written and verbal communication in English.
  • Comfort with ambiguity and fast-changing priorities.
  • Possibility to work B2B (we might not have an entity to hire via employment contract in your country yet!)
Benefits
  • Opportunity to grow fast, with no corporate ceiling — your progress is limited only by your ambition and delivery.
  • High trust, high autonomy, and real responsibility early.
  • A flexible, remote/hybrid environment where you’ll have a lot of freedom and flexibility. We hire adults and treat them like adults.
  • 20 days of paid vacation per year.
  • The chance to have a meaningful impact on a business and see the results of your work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI developmentdata analysisdashboard creationoperational process optimizationproject managementperformance improvementworkflow enhancementproblem-solvingM&A integrationstrategic planning
Soft Skills
analytical thinkinghigh ownershipcommunicationadaptabilitycollaborationleadershipstakeholder alignmentinitiativeexecutionprioritization