Inspectorio

Account Manager

• Develop and maintain strong, long-term relationships with key stakeholders in high-value accounts.
• Support content and preparation for QBRs, MBRs, and check-ins to communicate Roadmap and Strategic progress, issue escalation, and value realization.
• Understand each customer’s quality and sustainability goals, strategic growth plans, technology strategy, and competitive landscape.
• Partner with Customer Success, Marketing, and Sales teams to identify and support the pursuit of opportunities for account growth, including upselling and cross-selling additional products and services.
• Work closely with Customer Success Managers to ensure customers are achieving their desired outcomes and maximizing their investment in our solutions.
• Proactively address customer needs and concerns, ensuring timely resolution of issues.
• Drive CS metrics such as GRR, NRR, NPS, adoption, and CSAT.
• Collaborate with internal teams (e.g., Product, Marketing, Customer Success, Program Manager) to align on account strategies and deliver customized solutions that meet customer needs.
• Provide insights and feedback to the Product team to influence product development and enhancements.
• Support customer engagement to ensure regular, meaningful interactions with all key stakeholders at Director/Sr Mgr level, fostering a strong and healthy relationship with the customer.

Strategic Account Manager

Product Manager

• Gather User & Market Insights: Conduct user research, usability testing, and market analysis to understand user pain points, requirements, preferences, and identify the highest-value opportunities.
• Prioritization & Roadmap: Prioritize the product backlog based on potential impact, considering stakeholder feedback and using frameworks to document your reasoning. Develop a product roadmap that aligns with Inspectorio's company strategy.
• Solution Design & Validation: Collaborate closely with stakeholders and the product development team throughout the development lifecycle. Define and refine product requirements, provide clarifications, and address any challenges that may arise.
• Monitoring & Iteration: Monitor the performance of the platform, including key metrics like user engagement, adoption rates, and user satisfaction. Analyze data and usage patterns to identify areas for improvement and growth.

• Conduct user research and market analysis specific to data and analytics needs, understanding pain points in data accessibility and AI adoption barriers.
• Prioritize the data product backlog balancing quick analytics wins with strategic AI initiatives, considering data readiness, implement complexity, and ROI potential.
• Collaborate with data scientists and engineers to define requirements for AI features or Analytics Dashboards.
• Validate use cases with stakeholders, establish success metrics, and ensure data governance and ethical AI considerations are embedded in solutions.
• Monitor data product performance including model accuracy, analytics adoption rates, and dashboard usage patterns.
• Analyze user behavior to identify opportunities for improving data accessibility and AI feature adoption, establishing feedback loops for continuous improvement.

Product Owner – Data Products

People Operations

• Act as the primary Point of Contact (PoC) for EMEA and Americas team members, fostering a responsive, supportive, and empathetic employee experience.
• Lead the design, rollout, and analysis of global Pulse and Annual Engagement Surveys, translating insights into actionable recommendations.
• Manage global culture and engagement programs by leading the Culture Committee and driving the annual culture and engagement calendar.
• Oversee the global newsletter as Chief Editor, curating engaging content and ensuring clear, consistent communication across the organization.
• Design and implement Diversity, Inclusion, Equity & Belonging (DIE&B) and Corporate Social Responsibility (CSR) initiatives that strengthen community and belonging.
• Coordinate global performance management cycles, ensuring consistent evaluations, timely feedback, and smooth transitions for employees.
• Lead recruitment for Customer Success & Support (CS&S) and G&A roles.
• Support recruitment for other teams, when needed.
• Oversee US & Spain HR operations, including payroll and benefits administration.
• Provide backend employee relations support for Americas and EMEA, ensuring compliance with local regulations and company standards.
• Partner closely with the Global People Team to drive consistency and alignment across regions.
• Provide administrative and travel support to the senior leadership team, ensuring seamless coordination and a positive experience.

People Experience Generalist – Talent Success

Full-stack Engineer

• Work on an assigned challenging project.
• Collaborate with mentors and peers to solve technical challenges.
• Learn from experienced engineers through code reviews, discussions, and knowledge-sharing sessions.
• Understand how engineering work contributes to overall product and business objectives.
• Contribute to culture-building initiatives.
• Build data pipeline and analytic dashboard

Software Engineer Intern

Systems Engineer

• System Administration & Support Act as the subject matter expert and primary administrator for NetSuite. Manage user roles, permissions, workflows, saved searches, dashboards, and reporting. Provide day-to-day support to Finance and business users, resolving system issues promptly. Process Optimization & Automation Analyze business processes across Finance, Accounting, and related functions. Recommend and implement system improvements, automation, and integrations to reduce manual effort. Partner with stakeholders to design and deploy scalable workflows, custom scripts, and controls. Implementation & Projects Support system upgrades, module implementations, and third-party integrations (e.g., CRM, billing platforms, payment gateways). Collaborate with external consultants and vendors when needed. Ensure projects are delivered on time, within scope, and aligned with business objectives. Data Management & Reporting Ensure accuracy and consistency of financial and operational data across NetSuite and integrated systems. Develop and maintain saved searches, KPIs, and custom reports to support decision-making. Support monthly/quarterly close activities with system-driven reconciliations and reporting. Document system configurations, workflows, and standard operating procedures. Implement controls to safeguard data integrity and system security.

Senior Business Systems Analyst, NetSuite Systems Admin

Backend Engineer

About Inspectorio Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.
About the role As a Senior Backend Engineer at Inspectorio, you will be responsible for working with cross-functional teams including product owners, designers, and quality assurance engineers to conceptualize, develop, and deploy software features that meet customer needs.
What you'll do Design, develop, and maintain high-performance backend services using Python and Django.
Collaborate with cross-functional teams, including designers, product managers, and other engineers, to deliver high-quality software solutions.
Work closely with Customer Support and QA teams to investigate and resolve customer-reported incidents, bugs, and requests in a timely and professional manner.
Utilize AI tools (e.g., code assistants, automated testing, log analyzers) to streamline development tasks and routine operations.
Demonstrate strong communication and collaboration skills, participating actively in team discussions, planning sessions, and retrospectives.
Architect and implement new features and services that meet business requirements.
Write clean, maintainable, and well-documented code adhering to best practices and industry standards.
Lead code reviews, provide constructive feedback, and mentor junior developers to enhance the team’s capabilities.
Identify, troubleshoot, and resolve performance bottlenecks and other backend issues.
Resolve, and manage customer-reported incidents and requests.
Stay current with the latest industry trends, technologies, and best practices, particularly in Python and Django.
Optimize applications for maximum speed and scalability while ensuring security and data protection standards.
Contribute to the improvement of the development process, including continuous integration and deployment strategies.