Inspectorio

Customer Success Manager

• Act as a trusted business partner and technical liaison to enterprise customers
• Manage and measure IT project milestones and successes, including customer onboarding and workflow deployments
• Establish processes for effective team operations
• Conduct business analysis on configurations and process mappings
• Drive business development and identify product-market fit opportunities
• Configure technical platform components to align with customer requirements
• Manage enterprise implementations across multiple modules
• Serve as the primary technical escalation point for customer issues

Lead Customer Success Manager