Field Service Engineer, Application Specialist
Insort GmbH - Insort Inc.
full-time
Posted on:
Location Type: Remote
Location: Belgium
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Salary
💰 €3,500 - €4,200 per month
About the role
- Installation, Commissioning & Modifications: Take the lead on installing, commissioning, and adapting our sensor-based sorting systems at customer locations across the region.
- Customer Representation & Consulting: Represent Insort at customer sites with professionalism and technical confidence. Build strong, long-term relationships while analyzing customer needs and providing consulting for new applications and tailored solutions.
- System & Model Development: Develop, maintain, and optimize application models and algorithms. Integrate solutions into existing systems and ensure alignment with customer and product requirements.
- Maintenance, Optimization & Upgrades: Perform regular maintenance and implement upgrades to enhance machine and model performance, ensuring optimal and reliable operation.
- Diagnostics, Troubleshooting & Field Support: Conduct in-depth fault analysis and coordinate with internal experts for fast and effective troubleshooting. Support Field Service Engineers both remotely and on-site.
- Training, Documentation & Knowledge Transfer: Prepare training content, conduct sessions for customers and service teams, and contribute to internal knowledge management through data analysis and continuous documentation improvements.
Requirements
- Technical Background: Completed training or education in electrical engineering, mechatronics, or a related technical field.
- Hands-On Experience: Previous experience in field service, maintenance, or installation is an asset.
- Tool Proficiency: Confident in reading electrical schematics and using hand tools; able to apply electrical standards and safety practices.
- Language Skills: Very good knowledge of Dutch and English; German is a plus.
- Independent & Analytical: You work solution-oriented, with strong self-organization and a keen sense of responsibility.
- Travel Enthusiast: Willingness to travel over 80% of the time, including multi-day assignments.
Benefits
- Global Impact, Local Responsibility: Work in a fast-growing, family-owned company that operates worldwide.
- Innovation That Matters: Be part of a team building future-oriented, high-tech solutions for a sustainable food industry.
- Onboarding That Supports You: A structured and comprehensive training program – we make sure you’re ready.
- Attractive Travel Conditions: High per diems, full expense coverage, and a company car also for private use.
- Additional Benefits: Flexible working culture, support for personal growth, a strong sense of team and the option to work from a shared office space.
- Long-Term Perspective: A secure role with room for development in a future-proof sector.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sensor-based sorting systemsapplication modelsalgorithmsfault analysismaintenanceinstallationmodificationsupgradeselectrical schematicselectrical standards
Soft Skills
customer representationconsultingrelationship buildingsolution-orientedself-organizationresponsibilitytrainingdocumentationcommunicationanalytical skills
Certifications
training in electrical engineeringtraining in mechatronics