Insort GmbH - Insort Inc.

Application Engineer

• Installation, Commissioning & Modifications: Take the lead on installing, commissioning, and adapting our sensor-based sorting systems at customer locations across the region.
• Customer Representation & Consulting: Represent Insort at customer sites with professionalism and technical confidence. Build strong, long-term relationships while analyzing customer needs and providing consulting for new applications and tailored solutions.
• System & Model Development: Develop, maintain, and optimize application models and algorithms. Integrate solutions into existing systems and ensure alignment with customer and product requirements.
• Maintenance, Optimization & Upgrades: Perform regular maintenance and implement upgrades to enhance machine and model performance, ensuring optimal and reliable operation.
• Diagnostics, Troubleshooting & Field Support: Conduct in-depth fault analysis and coordinate with internal experts for fast and effective troubleshooting. Support Field Service Engineers both remotely and on-site.
• Training, Documentation & Knowledge Transfer: Prepare training content, conduct sessions for customers and service teams, and contribute to internal knowledge management through data analysis and continuous documentation improvements.

Field Service Engineer, Application Specialist

• Installation, Commissioning & Modifications: Lead the installation, commissioning, and modification of our sensor-based sorting systems at customer sites across the region.
• Customer Representation & Consulting: Act as Insort's representative at customer locations with professional and technical confidence. Build strong, long-term relationships by assessing customer needs and advising on new applications and customized solutions.
• System & Model Development: Develop, maintain, and optimize application models and algorithms. Integrate solutions into existing systems and ensure they meet customer and product requirements.
• Maintenance, Optimization & Upgrades: Carry out routine maintenance and implement upgrades to improve machine and model performance, ensuring reliable, optimal operation.
• Diagnostics, Troubleshooting & Field Support: Perform in-depth fault analysis and coordinate with internal specialists for fast, effective troubleshooting. Provide remote and on-site support to Field Service Engineers.
• Training, Documentation & Knowledge Transfer: Prepare training materials, deliver sessions for customers and service teams, and contribute to internal knowledge management through data analysis and continuous documentation improvements.

Field Service Engineer, Application Specialist

Field Service Engineer – Application